on โ16-08-2012 03:14 PM
on โ16-08-2012 03:29 PM
Is the item in the US? they have a different postal system to us. There is no reason why an item can't be sent to a PO box in Australia.
Maybe it is too large to be sent by Auspost?
Someone will pop in here shortly to give a better explanation than I can. Don't give up just yet.
on โ16-08-2012 04:24 PM
We don't have street delivery either so anything addressed to our street address goes to the nearest PO . Perhaps that could be the case with your area ? Worth asking the local PO.
on โ16-08-2012 04:28 PM
A paypal customer service rep told me a few weeks ago that they advise that items should NOT be sent to a PO Box.
on โ16-08-2012 04:46 PM
If it's the ipad, the seller appears to use one specific courier for all their items, and probably for their own piece of mind.
Within the listing in the couriers info is -
All Australian orders should include a daytime delivery address and contact details. Large orders and bulky items are unable to be delivered to Post Office (PO) Box numbers.
So I am guessing it's their courier thats saying no way.
Perhaps you have a friend in town or if you know the person at the local post office, ask him and use that address. ๐
on โ16-08-2012 06:04 PM
on โ16-08-2012 06:31 PM
I reckon you could just send the seller that explanation, it makes perfect sense
on โ16-08-2012 07:29 PM
Advise the seller, is there somewhere in the community your item can be safe dropped. A courier service would be willing drop to a shop etc, they just need to obtain a signature for receipt of delivery, and at a normal post office staff will refuse to do that.
on โ16-08-2012 08:25 PM
I have the same problem couriers will not deliver to us as we are too far out, so I have organised my local PO (who brings my mail out anyway, to sign for any parcels for me, he signs for all parcels and couriers are authorized to deliver to c/- of the local PO...works well if it is too big we go and collect from the Postmaster..
on โ16-08-2012 10:03 PM
Am I within my rights to ask for a refund ( or demand if it comes to that, and/or open a dispute with PayPal if they continue to refuse to deliver it??
Yes, if there was no mention in the listing or under the postage and payment tab that they would not deliver to a PO Box then they either have to refund you or send it to the address as given on the Paypal payment advice.
If they don't mark it as sent or refund you in the next couple of days just open a dispute, escalate a couple of days later.
I think they are being unreasonable, even if they usually use a courier they could send yours using AP. With a road only sticker on of course;-)
If they send a mutual cancellation I would refuse it so they have to pay their fees!