Sellers from overseas pretend to be in Australia

[mdgli]

It is getting worse.

It seems that most items are sold by overseas vendors.

in the located in : it will state a place in Australia but actually the item come from China.

The order will be marked as "posted" while the tracking shows "Shipping information received by Australia Post" yet the actual package shows up at Australia post two weeks later.

In many cases the delivery miss the ETA by far.

As eBay do not sanction against this kind of practices it become the norm.

It come to a situation that you can't really trust the ETA.

[mdgli]

You are absolutely right mate.

My rule of thumb was just buy from over 99% positive sellers.

But it seems not good enough. So basically I need to read feedback for each order.

[padi*0409]

I usually work on 99.5% for high-volume sellers, also take note of the "revised feedback" that can be concealing an even worse percentage for the sellers.

[daddykool-123 · Accepted solution]

It’s a sad fact that so-called Australian sellers are taking orders and then drop shipping from overseas.  I personally find this a deplorable practice.

Not much help to you though, I know.

It might be advisable to ask the seller where their stock is prior to purchase.

[dro000]

Another concern is warranty. I purchased a phone with 1 year warranty and after 6 months had problems. They have not been much help. Even though they gave the impression they are in Australia they are in China.

[sandypebbles]

Even if they *were* in Australia they would have had to of been an authorised seller/re-seller of the phone for warranty to mean anything more than a word on the screen

(it shows where they are registered on the feedback page, so what the 'ad' says is not what to go on)

A much bigger concern is a questionable phone from China being a fire hazard 

[aleccullen]

Does Ebay ever respond to theses problems? Or don't they care? There's certainly no way to get in touch with them about the misleading ads that they run. "Located in Vic, Australia" or "Located in sydney(sic) Australia" while they're based in Malaysia and Korea.I think I'll have to stop using it. Too frustrating and irritating.

[davewil1964]

No, eBay don't know or care. They don't read the boards.

Where a seller is based doesn't necessarily equate to where their stock is based.

You have already found the solution by checking where the seller is registered. Congratulations.

[xstumac2]

many unhappy customers in the feedback is how ebay should know.

[sandypebbles]

'eBay' do not read feedback

Buyers could check who they are buying from before purchasing

It is one click

One

Shows where the seller is registered and how many 'unhappy customers' there are

Buyers could stop buying from such sellers

Stop supporting them

Stop keeping them in business

But no

Easier to keep them in business and then complain they are still in business 

The last seller you left the neg for, you say  'Not located in Australia'

Correct

One of the very fist things it says on their feedback page is  

• Member since: 10-Apr-20 in China

Numerous complaints in the feedback

You bought from them anyway

[xstumac2]

that's true...but they have just wasted weeks of buyers time as well as buyer loses confidence in ebay.