on โ02-02-2017 12:12 PM
on โ02-02-2017 12:43 PM
You have 10 days after the seller sends a revision request to change your feedback. After the 10 days there is no further opportunity to change the feedback. Did you lodge an Iten not as described dispute? If it is not too late, then you should consider this as the seller then has the opportunity of providing the refund which will avoid a defect (different to the negative feedback which is separate). Have you allowed enough time for the replacement item to arrive? Negative feedback is a buyer's reflection of their experience with a seller so only you can decide if your experience warrants this response.
on โ02-02-2017 01:44 PM
on โ02-02-2017 01:45 PM
โ02-02-2017 02:02 PM - edited โ02-02-2017 02:03 PM
What a seller would normally do is to wait until you receive the replacement THEN send you a feedback revision request.
I don't know what the time limit is to send a request but it is quite a long time from memory, it is only once the request has been sent the deadline for the buyer to complete it is 10 days.
It could also be said if experienced sellers send the revision request well before the replacement item could have been received then they may not have sent one at all hoping buyer will just revise feedback.
on โ02-02-2017 03:23 PM
on โ02-02-2017 07:40 PM