ebay asks me to pay for same item multiple times

zoobie5555
Community Member

ebay asks me to pay for same item multiple times

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Re: ebay asks me to pay for same item multiple times

Hard for fellow buyers and sellers to help or offer advice with zero information

 

Has the payment indeed come out of your PayPal account ?

 

 

Message 2 of 11
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Re: ebay asks me to pay for same item multiple times

Hi,

I paid twice through the checkout & via PayPal using my bank account as usual & both transactions appeared to be successful, which is a bit of a worry & now in my eBay account it is asking me to pay again. I suppose i may have to see what is withdrwn from my account ?

Regards

Message 3 of 11
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Re: ebay asks me to pay for same item multiple times

If you have any suggestions, please let me know

Message 4 of 11
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Re: ebay asks me to pay for same item multiple times

Are you getting messages from eBay in your eBay messages reminding you to pay or is it a reminder via the 'bell' icon at the top of your page?

 

Have you messaged the sellers and checked if they payment 'went through' on their end?

 

I don't have any specific suggestions as far as the bank account goes as I always pay from my PayPal balance 

 

I'm sure another member can give better suggestions, or think of other possible reasons 

 

 

How long ago did you make the payment?

Message 5 of 11
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Re: ebay asks me to pay for same item multiple times

You have been very helpful & thanks for assisting & yes the bell keeps say to pay now

Message 6 of 11
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Re: ebay asks me to pay for same item multiple times

You are most welcome

 

 

I am not sure in your case, but I do know that little bell sometimes stays around a long time and /or pops up with old reminders for quite a few people 

 

(I often get it on my selling account, reminding me to send an item, which had been sent months before and feedback has been given and received)

 

 

Fingers crossed it is just one of those 'out of date' bells 

Message 7 of 11
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Re: ebay asks me to pay for same item multiple times

Thanks so much for your assistance, i do appreciate it

Message 8 of 11
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Re: ebay asks me to pay for same item multiple times

Most welcome Smiley HappySmiley Happy

Message 9 of 11
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Re: ebay asks me to pay for same item multiple times

Yes the bell gives false info often.

And there is a payment reminder sent 48 hours after purchase which can sometimes be sent unnecessarily.

Just ignore it.

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