incorrect shipping details sent to the seller

navju_5859
Community Member

Hey Ebay, I've brought an item and the seller has been given the incorrect shipping details to where the address I live and also now I have relation with the incorrect address advertised. I am very worried and confused of where my item is and I don't know what to do, it was estimated to be delivered today but hasn't.

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incorrect shipping details sent to the seller

Is there tracking to show it has been delivered already ?  Edit. Cancel that I've just read it hasn't been delivered.

 

If not you could contact AP and try to get them to divert it to the proper address.

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incorrect shipping details sent to the seller

Was the seller using an old address, or a completely incorrect address?

How do you know what address the seller actually used?

 

If you used an old address at checkout, that is on you. 

 

What does the seller say?

 

Lets get all the facts before we can best advise - depending on the value of the item, unfortunately there are some scams going around.

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