on 12-07-2013 03:38 PM
I have had a few posts removed, each time I have received a courtesy message explaining why it was removed, and have been able to communicate with the mod - yes, a real live person, not a bot!!! .
Let's hope they continue this trend and don't resort to liveworld's inept system.
on 12-07-2013 03:49 PM
So Glad to hear this Pepe, looks like we may get some fair moderation.
12-07-2013 03:51 PM - edited 12-07-2013 03:53 PM
12-07-2013 03:55 PM - edited 12-07-2013 03:58 PM
I have emailed them to ask questions and got quick replies.. one said it was their days off and the passed my question on, so I didn't have to wait a couple of days till they were back on shift.
They have ebay ID's unlike like ones from liveworld and their messages come through the Community Message system.
on 12-07-2013 04:00 PM
Liveworlds heart was not in it, they just put the computer on auto cut and paste and had a coffee break 🙂
on 12-07-2013 04:03 PM
oh pleasse, these are not real people, c&p answers to all queries.
Nobody believes the millions of inquires & reports are all physically attended to by a human
12-07-2013 04:06 PM - edited 12-07-2013 04:07 PM
The new mods do not send cut and paste replies. The eBay ID who emailed me was on their days off when they say my msg in their inbox.. do computers get rostered off days
on 12-07-2013 04:38 PM
12-07-2013 04:45 PM - edited 12-07-2013 04:48 PM
Please don't read things into my posts that are not there and comment on them as if they were, The points you raise are your assumptions and they are false. Thank you
I initiated the contact with the mods myself. I have no slaps to appeal, let alone do I appeal constantly. I can't even remember the last time I had a sanction notice, not that either of these two points are anybody's business except my own.
on 12-07-2013 04:48 PM
@just_me_karen wrote:
So you all spend time writing to them, eh? Wouldn't it be better to try and follow policy so you don't need to appeal constantly? Just an idea.
I was just thinking the exact same thing.