I cant get responses to genuine questions!

[magic_mat1]

I have been looking at buying certain models of Fender Stratocaster guitars and after being messed around trying to buy elsewhere I decided to try Ebay. I have had my account for years but got put off when I tried to buy an item but because my account was new it would not let me and I ended up just going to Amazon. 

The problem I have is that people simply ignore me because I have no purchases. I even asked someone to give me any response of any kind just so I know someone is at the other end (ad has not been updated for months) but I just get ignored. 

How do I purchase anything if sellers completely ignore me no matter what I do? Incredibly frustrating! 

[magic_mat1]

Thank you, I may resort to this if nothing else works 

[magic_mat1]

Thank you, I think they may have been viewing me as guest as there was definitely no password set up on my account so I have gone through and updated it completely. So hopefully this works. 

Oh... the seller appears to have removed the ad completely now! Smh... I just cant win here 😞

[twyngwyn]

Bugger....just received this message from seller: Sorry. Husband just sold it on Facebook Marketplace.

I don't know what to say 

[magic_mat1]

Wow... well that sucks. Ironic I get completely run around and time wasted on FB Marketplace which is why I came here. This deal was cursed from the start it seems. 

Thank you to you and others who tried to help. Gutted 

[twyngwyn]

You need to get your account 'sorted' so that this doesn't play out again & again...how frustrating!

[magic_mat1]

Insanely frustrating. Thing is if I could have actually messaged and hit buy now when I wanted to it would have been mine but I hit hurdle after hurdle with this. I guess it wasn't meant to be though but I am definitely upset as it was exactly what I wanted in everything from colour, style, country of origin and price. 

But again, thanks to those who were actually helpful, I do genuinely appreciate it and I may buy minor items when I think of something I need just so I have some history. 

[twyngwyn]

good idea....build up your feedback.....and don't forget, Marketplace has it's tyre kickers.....it's not over til it's over....keep your eyes open 😳

[magic_mat1]

Thanks again 🙂

What a saga... 

[countessalmirena]

It’s possible that the seller had already sold the guitar at the time that you sent a message.

I’m sorry it’s turned out like this, but I would agree that it’s best to create a new account rather than via google or other social media options. That will at least avoid that weirdly bare look without registration date etc, and might possibly help with messaging.

[magic_mat1]

Thank you and yeah possibly, though I just tried to by a $70 pedal style guitar tuner as I do want a better one than I have but also to at least have something on my account.... and it would NOT let me may. It says I have restrictions on my account and when I read up that is usually because you did something wrong. So I would never have been able to buy the item anyway it seems and my messages are probably going nowhere - nice of Ebay to tell me this! 

I tried to the help bot but that is utterly useless so I got nowhere. I may try to get an actual human when they are available but beyond that I have absolutely had enough of Ebay at this point. 

I totally understand wanting to protect against fraud etc but my only interaction on this account prior to this was I tried to buy a VR headset and I guess I hit this wall and I ended up going to Amazon. Which I must say was a case of signing up, paying with my card and I got my VR Headset for cheaper and within a day or so. I don't understand why I cant buy with my own card under my own name?! 

This has been an absolute nightmare and I don't feel I did anything wrong here, I have not behaved in a manner that would cause suspicion, unless selection of an item and immediately paying is suspicious activity! 

Anyway... just ranting but I cant believe how difficult they make this for people who pay up front and have done nothing wrong.