How to cancel account and avoid monthly fee. Not aware had signed up for smartycashback etc.

[anntra_27]

I was totally unaware that I joined this cashback scheme and am getting monthly charges. Please Cancel this account

[countessalmirena]

You need to cancel this yourself. You are not contacting eBay here; it’s a member-to-member forum. You’re also not contacting Smartycashback here.

You should have contact details on the agreement that you must have clicked. All terms and conditions (including how to cancel) would surely be there.

Posting “please cancel” in an online forum won’t do anything. But if you explain where and how you joined, perhaps the community can help. Do t give your personal details, but … do you have the link of where you joined?

[sandypebbles]

If you honestly did not know that you joined, are'nt you concerned about how they got all your details? Have you reported it to your bank? Strange you would post on a member to member forum for eBay, expecting members to cancel to your account rather than actually REPORT this unauthorised activity and try to find out how they got all your information

[papermoon.lady]

They had an offer to attract new members some time ago - a $15 eBay voucher when joining. I think quite a few people joined because of that voucher, probably without reading the T&Cs (just as most people don't read the T&Cs when they join the eBay Plus trial).

At any rate, as already said, we cannot cancel for you. You have to do it yourself. If you don't know how to do it, contact them (not eBay of course, Smartycashback).

[coo.ki1]

Please cancel this account pleatherese there are to amounts of $19.00 and$13.00

[coo.ki1]

Please cancel my amount of$19.00and $13.00 please thank you you cheers kimcook

[davewil1964]

@coo.ki1 - If had bothered to read the thread, instead of simply bumping it, you would have the solution

[papermoon.lady · Accepted solution]

We need more details please.

You say "Smartycashback etc." What do you mean with etc.?

Smartycashback is free, but many people reported having $19 withdrawn from their cc recently. Not sure what their T&Cs are, as I am not a member.

[schum-russe · Accepted solution]

They’ve taken money out my account each month without my permission

[sandypebbles · Accepted solution]

To schum-russe , you gave them permission when you signed up for the $15 voucher that was advertised . It is in the t&c that you ticked as reading and agreeing to and it will come out every month, as per t&c until you cancel the subscription .

If you REALLY did not sign up, then why have you not contacted your bank to report unauthorised transactions and have them cancel your card?

Your bank will be able to show you exactly where the charges were authorised and by whom

Go and really read the t&c that you 'just ticked' that you had read and you will see what you agreed to

[sandypebbles]

You really need to be careful about clicking on random things and filling in your details if you do not know what it is your are clicking on

Next time it could be some kind of scam you give information to

When you say etc, what were the other things?

No idea about smartycashback, but if eBay Plus was one of the other things, it is answered on your other thread about the same thing

https://community.ebay.com.au/t5/Packaging-Shipping/I-want-to-cancel-my-subscription-immediately-I-a...

[zegoo58]

Please cancel the Monthly payment subscription of $13.00 as immediately. .

[padi*0409]

ONLY YOU CAN DO IT - READ THE ANSWERS HERE ................

[sandypebbles]

Posting here is not going to achieve anything. YOU signed up YOU need to cancel yourself. You WILL be charged every fee you owe until YOU cancel . And giving out your full name on a public forum (as the big fluro banner that came up when you posted) is not a good idea