Why can I not talk to anyone at Ebay Australia?

[nonhumanoid]

I pressed on commit to buy, but have not proceeded to payment, and I want to cancel, as I have decided to go and pick up

the same item at Highpoint Shopping Centre instead.   It's utterly scary that there is no phone contact at all with Ebay Australia.

Anyone Else know what I can do?    I tried to message the seller to tell them I had cancelled my order before payment.

[lyndal1838]

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@nonhumanoid wrote:
It's utterly scary that there is no phone contact at all with Ebay Australia.

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I am not sure why it is so scary that there is no phone contact with ebay Australia now....there never has been unless you ring the number in the phone book and the staff will redirect you to the service centre number.
The ebay Australia office does not connect to a help centre.

The 1800 number will connect you with a help centre in the Philippines or the USA although both are closed now due to the coronavirus.

[sandypebbles]

Given they say that it is giving sellers special treatment to expect the buyer to pay when they commit to buy

and they say they don't care if they inconvenience the seller, it very much sounds like this is 'normal' for them to buy and not pay

Certainly on my blocked bidder list now