on โ30-07-2019 04:42 PM
Thoughts on potential buyers sending through offers via a message, when you don't have Best Offer option in your listing. Do you reply politely or ignore?
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on โ30-07-2019 04:43 PM
on โ30-07-2019 04:50 PM
on โ30-07-2019 05:03 PM
Ignore.
I used to reply politely but have found they are tyre kickers and do nothing but waste my time.
I have eventually blocked a couple because they were so ridiculous. Not to mention rude!!
on โ30-07-2019 05:14 PM
on โ30-07-2019 05:21 PM
Well it depends - if they have offered a ridiculous amount I ignore them - but if they are in the ballpark I use the option in messages to "send an offer" and maybe give them an offer with a few (very few) dollars off.
Then if they are tyrekickers, I never hear from them again.
But sometimes it works out for a sale.
โ30-07-2019 05:35 PM - edited โ30-07-2019 05:40 PM
I dont mind reasonable offers. I price a lot of my stuff up pretty well and some of it is pretty rare but very expensive. I had an offer on an item last night. Offer was $250 on a $300 item. I sent them an acceptance offer at their price. Havnt checked to see if they went through with the purchase yet, but have had around half a dozen succesful sales in the last month or so at discounts of around 15% of asking price. Most of the unsolicited offers have been on similar items that have originally been priced fairly highly.
on โ30-07-2019 07:42 PM
on โ30-07-2019 04:43 PM
on โ30-07-2019 04:50 PM
on โ30-07-2019 05:03 PM
Ignore.
I used to reply politely but have found they are tyre kickers and do nothing but waste my time.
I have eventually blocked a couple because they were so ridiculous. Not to mention rude!!
on โ30-07-2019 05:14 PM
on โ30-07-2019 05:21 PM
Well it depends - if they have offered a ridiculous amount I ignore them - but if they are in the ballpark I use the option in messages to "send an offer" and maybe give them an offer with a few (very few) dollars off.
Then if they are tyrekickers, I never hear from them again.
But sometimes it works out for a sale.
โ30-07-2019 05:35 PM - edited โ30-07-2019 05:40 PM
I dont mind reasonable offers. I price a lot of my stuff up pretty well and some of it is pretty rare but very expensive. I had an offer on an item last night. Offer was $250 on a $300 item. I sent them an acceptance offer at their price. Havnt checked to see if they went through with the purchase yet, but have had around half a dozen succesful sales in the last month or so at discounts of around 15% of asking price. Most of the unsolicited offers have been on similar items that have originally been priced fairly highly.
on โ30-07-2019 05:42 PM
Just checked and the buyer purchased the item. It only owes me around $50, so a $250 bird in the hand is better than a $300 bird in the bush any day.
โ30-07-2019 06:53 PM - edited โ30-07-2019 06:55 PM
Save a polite reply to a word doc that you can copy / paste. Minimises effort, maintains good customer relations, and avoids the temptation to send a snarky reply.
eg
"Thanks for getting in touch and for your interest - unfortunately I'm not currently running any discounts or specials on my items, but if you'd like to be able to check in and be notified if I run a special in the future, you're welcome to follow me so that they'll appear on your home page".
on โ30-07-2019 07:42 PM