on 14-08-2019 07:29 PM
I've sold a laptop and have arranged to meet the buyer instead of posting it. As I didn't have pick up as an option when bidding, I just put the postage price as $0 when sending the invoice. He has since paid however Paypal have a hold on the funds until they can prove the item has been sent.
How do I go back and change the details of the sale to say it will be local pick up instead?
14-08-2019 07:59 PM - edited 14-08-2019 08:01 PM
go into the sales record, change the postage and handling to local pickup and click save at the bottom of the page
you might also have to then go back to the sales record, uncheck the box that says the item was sent, save, reopen and mark as sent again to get it to update with paypal.
If that doesn't work, maybe call them.
on 14-08-2019 08:09 PM
OP is a 'sometimes seller' subject to the 21 day hold anyway.
OP when the buyer gives feedback, Paypal will release the funds - or in 21 days
Whichever comes first.