Demand would be influenced by many things, including:
attracting buyers through competitive pricing
forming a relationship with the buyer, through good service and courtesy
encouraging customer loyalty, and repeat sales
those would be positives.
Negatives would include:
delays in providing a good service, such as poor communication and slow shipping
substantial price hikes without a (to the buyer) good reason.
trying to explain to a buyer that there is a fee on postage, that will be passed onto them, could only be a negative.
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Buttercup: You mock my pain! Man in Black: Life is pain, Highness. Anyone who says differently is selling something.
