Ebay says says I can have 400 free auction or fixed price listings per month, but charges....

[kustomizer99]

Ebay says I can have 400 free auction or fixed price listings per month until October, and yet charges me when I attempt to list an auction. Anyone know why this would be happening?

I've tried asking them on live chat but the person could barely understand English and I had to give up.

[cmcoins2000]

---

@kustomizer99 wrote:

Ebay says I can have 400 free auction or fixed price listings per month until October, and yet charges me when I attempt to list an auction. Anyone know why this would be happening?

I've tried asking them on live chat but the person could barely understand English and I had to give up.

Good morning,

Think the auctions only apply in the Collectables Catergory.

[cmcoins2000]

---

@cmcoins2000 wrote:

---

@kustomizer99 wrote:

Good morning,

 Collectables Catergory.

---

Sorry, will be my own spelling police

Category.

[imastawka]

From the Autumn Seller Release - hidden in the FAQs

For Store subscribers, the free listing entitlement applies to fixed price listings, plus auctions in the Collectables category.

http://sellercentre.ebay.com.au/promotion-basic-featured-stores

[kustomizer99]

Thanks Helen, I'll try that! Would save a lot of hassle if they'd just state such a major proviso up front. A shame the ebay employee wasn't able to tell me that! Thanks again.

[kustomizer99]

Thanks imastawka! They do like to hide things from us...!

[imastawka]

The Collectables category is huge.

http://www.ebay.com.au/chp/collectables

If your items fall into those categories,  I would get them to call you back.

You will get a much better answer if they call you.  

[pennyforum14]

Umm, they do state it upfront, and it is clearly stated in the promo area on your summary page where the extra freebies are allocated.