on 20-11-2013 04:54 PM
I have recenly had six bids that were cancelled and they were all "Entered wrong amount"
My understanding of the rules is that the buyer is supposed to immediately place the correct amount for a bid.
In all cases the bids were at least 24 hours old and none of them were replaced with a correct amount.
Does anybody know if we can make a complaint about this or is it another instance of sellers get treated badly again?
on 20-11-2013 04:55 PM
yes, contact customer support - top right of screen
on 21-11-2013 08:59 AM
If they are different ids have a look on their feedback pages to see if they have a high number of withdrawn bids, if they have then you can report them to ebay.
If they just have one or two including yours I wouldn't bother. Technically they have breached policy byy choosing that option and not bidding again but there are very limited options offered so somebody who changes their mind has to choose one and I would much rather they cancelled their bid than ended up winning and not paying.
on 24-11-2013 06:09 PM
If I decide not to sell an item after a bid I can be sanctioned.
If a buyer decides not to buy an item why are they not sanctioned?
Bidding or buying is not compulsory and is supposed to be " a legally binding contract"
If I havemy time and money wasted by a serial non payer why can't we warn others and leave honest feedback?