How do I place a bad report on buyers that bid with no intention of paying

[enuj888]

I seem to be getting a few bidders that win a bid but then have no communication and do not pay.

I want to place a bad rating on their accounts but there is no provision for this.

[enigmabear · Accepted solution]

As said on your post yesterday, eBay does not allow anything but positive feedback to be left for buyers

https://community.ebay.com.au/t5/Selling/Has-anyone-experienced-buyers-that-bid-but-don-t-pay-recent...

The only way to give them a 'bad rating' is to report them for non payment , which if they still don't pay will get a strike against their account

Two or more strikes and they will not be able to buy off sellers with blocks in place

If you leave them a green dot with a bad/neg comment, eBay will remove it and punish you (not to mention all it does is give the fake bidder another plus in their feedback score

[enuj888 · Accepted solution]

Thanks for that, I didn't get your earlier response.

I will follow your advise.

[enigmabear]

If they still don't pay, don't forget to close the dispute after the time is up (you need to wait at least 4 days,to the minute from the time you open it until you can close it) so that they get a strike and you get your selling fee back

There's other replies on your orignal thread (I included the link) too

Even if you have notifications turned on, they don't alway alert you/the poster to replies so good to check the forum for any answers 

Good luck

[whiznumber6]

I'd go here: https://offer.ebay.com.au/ws/eBayISAPI.dll?BuyerBlockPreferences and set  "Buyers with Unpaid Item strikes" to 2 within 6 months (or even 12 months). That'll weed out a lot. 

Ignore the one that says  "Buyers with a negative feedback score", though - as eBay doesn't allow sellers to leave negative feedback, it's nonsensical. There's no such thing... Most of my recent non-payers have been zero feedback buyers - naturally, eBay doesn't give you a way to screen them out...

[*tippy*toes*]

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@whiznumber6 wrote:

I'd go here: https://offer.ebay.com.au/ws/eBayISAPI.dll?BuyerBlockPreferences and set  "Buyers with Unpaid Item strikes" to 2 within 6 months (or even 12 months). That'll weed out a lot. 

Ignore the one that says  "Buyers with a negative feedback score", though - as eBay doesn't allow sellers to leave negative feedback, it's nonsensical. There's no such thing... Most of my recent non-payers have been zero feedback buyers - naturally, eBay doesn't give you a way to screen them out...

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The only way buyers can have a negative feedback score is if they are REALLY bad sellers!

Setting the unpaid one to 2 strikes in 12 months is the strictest and I advocate that setting to be the best one.

I hate eBay for removing the block for people with low or 0 feedback where they haven't been verified. That weeded out the guest accounts who didn't care if they paid or not. They would just buy as a guest next time, which would generate a new ID. 

[kitty-kat-kollection]

I changed my settings to block buyers with 2 unpaid items in 6 months and STILL in the past 2 weeks I've had 2 items bought but not paid for. No responses to my messages or ebay's. Ridiculous. Both had good feedback otherwise.

[springyzone]

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@kitty-kat-kollection wrote:
I changed my settings to block buyers with 2 unpaid items in 6 months and STILL in the past 2 weeks I've had 2 items bought but not paid for. No responses to my messages or ebay's. Ridiculous. Both had good feedback otherwise.

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But you can't see their unpaid item strikes and they are going to have one, aren't they, after not paying you!

And is it possible to change your setting to 2 unpaid items in 12 months? That is a broader setting and might catch a few more people out.

Even with positive feedback, you can't really know anyone's full history as a buyer. You won't know how many sellers declined to give any feedback at all or how many unpaid strikes there have been in the past. That's why, if you can set it to 12 months, it might help a bit.

But the only system that might work 100% (for payment, at least) is immediate payment required.

[brerrabbit585]

2 in 12 months is definitely better because it means they have to wait a long time before those two drop off and they can again buy from sellers who have their blocks in place.

Before ebay changed me to immediate payment I'd give people at least a week to pay as a lot did take about that long. I hated immediate payment when it was forced on me but I did grow to like it as I never had to wonder when or whether I'd get paid. Once I changed to capped postage things were even better as I no longer waste time refunding excess postage or pay fees on it.

[kitty-kat-kollection]

Ahhh, yes! Thank you! I will change it to 12 months.