on โ08-05-2014 06:26 PM
โ08-05-2014 06:34 PM - edited โ08-05-2014 06:35 PM
The ebay system basically allows a buyer a ninimum of 8 days.
Being the seller can open an unpaid item case 4 days after sale date and close it again 4 days late if no payment or contact is made. But it's up to you.
I usually send a reminder or invoice 5 days after sale date and if no response, open a case.
Then close it as soon as I can if no contact is made.
Buyer gets a strike, my fee is refunded and I can relist or offer to an underbidder.
I also add them to my Blocked Bidders List.
If you haven't, a good idea to set blocks on your account to eliminate serial non payers.
Hover over account tab, select site prefs then buyer requirements. Select show n edit.
Set blocks and save.
on โ08-05-2014 07:57 PM
I am not as kind as Kopes, I send the invoice on day 3 as a reminder which means they have had 3 emails 'encouraging' them to pay and if they don't contact me by the end of day 4 I open a dispute.