I got a customer who has purchased a phone worth AUD 860.00 in July 2015 which was shipped as normal.. 4 months he raised a case with PAYPAL.
I provided all details to PAYPAL with TRACKING NUMBER + ADDRESS + EBAY mail when the EParcel was created.
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AUSPOST – DO NOT SHOW TRACKING MORE THAN 90 DAYS
EBAY – DO NOT ALLOW PRITING EPARCEL MORE THAN 90 DAYS
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PAYPAL has charged my account because I could produce EPARCEL LABLES (the barcoded ones) , Thought I provided ebay email when label get created.
Morel of the story
There is no trace of any records of delivery hence get your $$$ back.. WHAT A STUPID SYSTEM EBAY + PAYPAL + AUSPOST
SEE ATTACHMENT !!!!
