on โ15-08-2019 08:56 PM
I have had an item returned to me by Aus Post because the buyer logged an incorrect address
on their account & Aus post couldn't find them. The buyer is happy to pay the postage for me to sent it to their
amended address.The original purchase was made through PayPal but to send a funds request i need the buyers
email or phone no. If i message this to them won't Ebay think i am trying to do something dodgy & give me a whack for that.
Any help would be appreciated
Solved! Go to Solution.
on โ15-08-2019 11:26 PM
on โ15-08-2019 10:17 PM
on โ15-08-2019 11:26 PM
on โ16-08-2019 09:35 AM
Once a buyer purchases from you can exchange any contact information you like.
on โ16-08-2019 01:05 PM
on โ17-08-2019 10:36 AM
I have never experienced any problems after a purchase. For buyers who send phone numbers or asking for contact details before purchasing I always respond with once purchased via ebay I can give them to you.
on โ24-08-2019 08:17 AM
Email addresses and contact details are also shown in the "Sales Record".
Open Sales.
Go to the drop down box next to your order and scroll down to "Sales Record", open and there it is right at the top.
It is available for 45 days after the sale.