on 21-10-2014 07:29 PM
I received an email to complete a survey today - a TOTALLY DIFFERENT survey to the norm.
I did save the 3 most important pages - but somehow page 1 disappeared (total rats 'cos that one was the most telling of all).
If anyone else received the survey email, could they post that important page here.
But here are the other two. As you can see - different from other surveys.
I'm really hoping someone can provide the missing page - it was a bit of an eye opener. My response to the missing page was under Other - 'Consider ALL of the above boxes ticked'.
Considering your recent selling experiences on eBay, please rate your level of satisfaction with eBay’s performance on the following elements.
Please use a 0 to 10 scale, where 0 represents 'Not at all satisfied' and 10 represents 'Extremely satisfied'.
Not at all satisfied | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | Extremely satisfied |
Is a safe place to sell online | ||||||||||
Delivers good value for fees paid to sell items | ||||||||||
Has reasonable postage policies | ||||||||||
Will protect me as a seller if something goes wrong | ||||||||||
Provides easy to use website / mobile experience for selling | ||||||||||
Rewards me for providing excellent service to buyers |
What were the reason(s) for your bad selling experience(s) on eBay?
Select all that apply.
Buyer returned an item that was altered, broken, or different from what I originally shipped |
Buyer did not pay for their item at all |
Buyer made unreasonable demands |
eBay unfairly removed my listing |
Buyer opened an undeserved dispute/claim with eBay |
I received undeserved negative feedback |
Buyer claimed they did not receive the item in a timely manner |
Buyer changed their mind and wanted to return the item |
P&P was more expensive than expected |
Buyer did not pay for their item in a timely manner |
eBay unfairly sided with the buyer and refunded their money |
Buyer claimed they did not receive the item after it was sent |
Buyer claimed the item was fake |
Buyer claimed the item was damaged when they received it |
Buyer claimed the item received was not as described in the listing |
Other (please specify) |
on 21-10-2014 08:52 PM
Aww kitty,i better do a Costanza & go out on a high note then before i get all silly.I likes to be inconsistent so peoples don't expect too much
on 21-10-2014 08:56 PM
Did you super delete it, or just put it in trash. If in trash would you please put up the first page. Great reading for all us cynics here.
I did state I would NOT recommend anyone selling on eBay - which took me to the page that I saved, but is now missing. And everyone will understand why I replied under OTHER.
C'mon, help me out here please. I do believe others would be interested to read it..
21-10-2014 09:13 PM - edited 21-10-2014 09:14 PM
@2011.narelle wrote:Aww kitty,i better do a Costanza & go out on a high note then before i get all silly.I likes to be inconsistent so peoples don't expect too much
Note i said some of your posts,
I am a just tad disappointed with your self confessed inconsistency as you have not added a prescription medication to the survival of the fittest seller "tips" thread I started, I felt sure that you might add something along those lines ....
21-10-2014 09:15 PM - edited 21-10-2014 09:16 PM
Yes, perhaps it's a screening tool... to find out which sellers love ebay , and are happy with all the fees and defect system, and would recommend to others.. they might get to stay till the next major cull... those who are any less than perfectly happy, you are in their sights for the next shoove.
I am so suspicous of everything ebay says and does.. I just wish they would be open and honest.. not all this **bleep** and covert bull..
on 21-10-2014 09:17 PM
on 21-10-2014 09:22 PM
Did you post carp spelt differently ?
on 21-10-2014 09:31 PM
I didnt get one of these surveys feebay, send me one!!!!!!!!!!!!!!!!!! , youll luv my response to you >>>> NOT !!!!!!!!!!! 🐵
on 21-10-2014 09:47 PM
Yes i noted the some & was amused Sorry,i started to read that thread & got interrupted while babysitting .I think it's a great idea to come up with strategies to survive in the face of the madness.I wanted to read it with a clear sensible head,which occurs at times.Oh dear another interruption from my youngest spawn.
I have been reading the U.S P.S board & the guru of all clothes sellers,softersilk,so i will add her wisdom if you haven't included it already.
Or were you wanting a Vali-kudo,ok sure 'cos i like ya
on 21-10-2014 09:52 PM
consistent double digit revenue growth. No decent competition. About to make a motza off paypal. Yeah I bet they are **bleep**ping themselves.
on 21-10-2014 10:08 PM
I just don't bother filling these in anymore, they don't take any notice of them anyway. I use to do them once a month for about 6 months. I just felt like I am wasting my time filling in surveys that don't get looked at or taken under consideration. It just seems like they want sellers to feel as though they care but they don't because nothing ever changes for the sellers, it just gets harder and harder.