on โ29-04-2023 05:52 PM
I've just sold an item and discovered the buyer is in the US. I'm in Aust and had not specified international postage so thought that was enough to stop International buyers from buying my items. My question is - do I have to continue with the sale and post at the Aust postage specified - or can I cancel the sale please?
Solved! Go to Solution.
on โ29-04-2023 06:04 PM
If the buyer didn't pay for International Postage, you can legitimately cancel using 'problem with buyer's address'.
However - you need to explicitly tick the option to exclude addresses you don't post to, AND exclude countries/regions you don't post to.
on โ29-04-2023 06:04 PM
If the buyer didn't pay for International Postage, you can legitimately cancel using 'problem with buyer's address'.
However - you need to explicitly tick the option to exclude addresses you don't post to, AND exclude countries/regions you don't post to.