Need help with Spanish speaking buyer in Mexico

A buyer from Mexico bought items from me.

He bought 2 CDs in one purchase, and then 5 hours later bought another two,

These items are a PDF Operation Manual on CD.

 

l asked him in an email if he was sure that he wanted to buy 4 of these CDs

l wrote-

l have two emails from Ebay, to say you bought this item Two times for 2 CDs
that means you want 4 CDs?
One purchase was 21:38 (12 hours ago)
the other one was 15:11 (19 hours ago)
​Is this correct that you want 4 CDs?
Please let me know as my husband just took your first purchase to the Post Off…

 

When l got his reply l cannot understand what he says even though l used google translation.

'Hola si compre 4 en total'

So presumed Yes he wanted 4 CDs, so l sent him the invoice for the second purchase,

then l got an email back form him

'Me aparecen solo dos confirmados A ustedes que les aparece'

 

l can not work out what he means, he has not paid the second invoice, so l asked him to

cancel the transaction through Ebay 'cancel transaction'

This was yesterday morning, and l have not heard anything back from him,

So l wrote again and asked if he can find someone that speaks English to try and sort this out,

still no email back form him,

l tried to contact him through his Paypal email and the email was return 'undeliverable'.

 

Is there anyone that speaks or understands Spanish that can help me,

thanks 

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