@justkidzbiz wrote:
Sendle use 2 couriers, Couriers Please and Fastway (or as i like to call it Noway). Couriers Please have been pretty good, but Fastway absolutely useless. I dropped 2 parcels off at the local BP Hub, went on holidays and 2 weeks later both parcels still sitting at BP. Went back to collect them and the attendant said Fastway are terrible, he has parcels sitting there from over 2 months ago, still not collected.
Took the parcels to a different BP servo and the attendant said the same thing in regards to Fastway, parcels donโt get picked up for around 2 weeks. He went on to say that the Fastway driver stopped in, bought a drink and proceeded to leave (without the parcels). The attendant called him back an said there are a lot of parcels here to which the driver replied, well I only stopped to get a drink. It was only when the attendant insisted he take the parcels that the driver obliged.
I took my parcels home and now have to waste time re-purchasing labels with Aust Post (which I should have done in the first place), not to mention apologising to my buyers for the delay.
would be interesting to know if the Fastway CEO has any idea of the carp lack of service their drivers provide.
Given that Fastway has not existed for several years now, you may not get the answers you are looking for from a Fastway CEO. For me personally, I can't fault Aramex (formally Fastway), who have always delivered overnight to my rural area, all delivered from interstate. I know they have the worst name in the courier world, but I can't complain about my half a dozen deliveries. Would I use them to send stuff? Absolutely not.
As for the drivers, I found them to be extremely polite and very professional. Maybe I'm just lucky in my area. I have only heard good things about them on local social media pages. I still would never use them in a million years to send stuff though.
