on โ26-11-2014 05:01 PM
Just how much personal information does paypal think it can demand ? Yes, we had a verified account, Buyer pays for item via paypal when item description specificly states cash on pick up only (after all it weighs 200 kgs). Paypal then freezes account and demands we 'ship' the item to the buyer !!!!! We dont have access to buyers funds as paypal has frozen the entire account. Paypal has buyers money, but PP request more identification from us. Paypal has Bank details, Passsport, Drivers Licence, Medicare details and a full local government rates notice and they STATE THAT THAT IS NOT ENOUGH !!! They want social security details (which we dont have ) oh and full ATO taxation details and tax returns (which is no benefit to them as ATO will not confirm details with outside parties like Paypal due to our privacy laws) starting to think Paypal has crooks just collecting personal id) for some nefarious purpose. Interesting that we have a verified paypal account and the buyer is un-verified ! When is someone in this country going to start taking a good look into paypals practices ?
on โ08-12-2014 02:10 PM
on โ08-12-2014 02:13 PM
As said in my post above they are NOT ENTITLED to be in possession of that information. And the fact that you don't have one.....what part of I DON'T HAVE ONE don't they understand. Derrh!
Do an online complaint today to the FOS - go and get the ball rolling. I agree with others - stop fluffing around with either eBay or PayPal. It's time to be PROACTIVE, for you to take the control away from the two Big Brothers.
on โ08-12-2014 10:03 PM
It's nothing more than electronic socialism and manipulation and tell them p!ss off and go and see a solicitor!
on โ11-12-2014 12:05 PM
on โ11-12-2014 12:30 PM
Have you contacted the Ombudsman yet?
on โ11-12-2014 01:39 PM
on โ11-12-2014 03:43 PM
I am very glad to hear that you have contacted them and extremely interested to know that the seller's campaign to lodge as many complaints as possible seems to be working.
If paypal really is getting fined $1500 for every complaint lodged then something has got to give soon.
on โ11-12-2014 11:35 PM
Seems they are not always releasing the funds after 21 days either............
on โ12-12-2014 02:52 AM
on โ12-12-2014 06:49 AM
@lyndal1838 wrote:I am very glad to hear that you have contacted them and extremely interested to know that the seller's campaign to lodge as many complaints as possible seems to be working.
If paypal really is getting fined $1500 for every complaint lodged then something has got to give soon.
I think the $1500 for every complaint lodged is a board furphey. $ 1500 for every complaint that is carried through to arbitration stage may be more like it.
The figures for disputes raieed to the FO that concern PP and decided by agreement are on the link below 95% of the
disputes are resolved by agreement
document 9 table 5
9. FOS Comparative Tables 2013 Final Report - 333.24 KB (0.0%)
FOS Comparative Tables - 2013 Final Report
Document 1 is a submission re timing of pp disputes