on 14-03-2020 12:34 PM
on 14-03-2020 12:51 PM
If your other Paypal payments have gone through OK then possibly the buyer has used an E-cheque so the payment could take a while to process, which will show as "item partially paid".
Which of the $ symbols below is shown ?
on 14-03-2020 01:14 PM
on 14-03-2020 01:15 PM
on 14-03-2020 01:36 PM
The buyer can cancel the Paypal payment but only has a very limited time to do it in, you "should" be able to open a UPI dispute but you may well have to wait for a while before being able to do that :-
14-03-2020 02:05 PM - edited 14-03-2020 02:07 PM
It happened to us a few times last year.
When we contacted the buyers they didn't initiate the cancellation ad and knew nothing about it.
Most of their payments were fine the second time, but it took one very patient buyer 4 goes before Paypal stopped refunding.
As we had co-operative buyers, and it only happened a few times, we didn't contact Paypal, although a couple of the buyers did and apparently didn't get an answer as to why.
on 14-03-2020 02:12 PM
on 14-03-2020 02:15 PM
on 14-03-2020 03:10 PM
on 14-03-2020 04:20 PM
@wide-world-of-stamps wrote:It happened to us a few times last year.
When we contacted the buyers they didn't initiate the cancellationadand knew nothing about it.
Most of their payments were fine the second time, but it took one very patient buyer 4 goes before Paypal stopped refunding.
As we had co-operative buyers, and it only happened a few times, we didn't contact Paypal, although a couple of the buyers did and apparently didn't get an answer as to why.
Wow really? That's shocking