Hi,
It is a message for my sister. I help her with things and found contacting ebay impossible with all the forms.
Anyway I helped her cancel her business subscription earlier this year. Someone has purchased an item which we couldn't understand how it happened, but we sent the item off. The buyer then demanded a refund.
We tried to find where the money was deposited and we can't find this anywhere and the strange thing is we don't have any bank details or credit cards connected to the account because we thought we had closed the account.
So how could the buyer pay for an item when no bank details/credit cards are attached to the sellers account?
This whole thing doesn't seem right.
Would appreciate feedback and also work out where the money has been deposited and we can then work out how to refund the money. Thanks
