Returns

How does a return actually work?     A buyer has requested a return (disagreement about the colour)  so I pressed the Accept Return button - "you have agreed to accept a return".

 

Then it seems to imply that the buyer can print out their own return label through the ebay labels?

 

Or do I have to do something else - like purchase a label first?

Message 1 of 3
Latest reply
2 REPLIES 2

Returns

View the return, if it shows waiting for buyer to send/ship the item, then you are not required to do anything else.

Message 2 of 3
Latest reply

Returns

Yes it does, thank you. 

Message 3 of 3
Latest reply