on โ26-08-2020 01:07 PM
Hi. Looking for some help, please. I'm usually a buyer, not a seller. I created a listing to sell 10 of the same item. It took me a while to work out how to change the quantity but I got there. I then had a customer purchase two of the items but the invoice added the two items but only one lot of postage. Gah! So I was stuck with having to send two items out and it obviously cost me more in postage. I had assumed that the postage cost would double if two items were purchased. I then had to quickly amend my listing back to only one available just in case someone bought 10! It has done my head in trying to work out where I can fix the postage for selling multiple items. Can someone point me in the right direction please? Many thanks in advance
on โ26-08-2020 01:20 PM
Did you add the weight to the postage section. If you add anything below 250 grams the postage will stay the same for 2 items. If you have a second account it can be useful to test the listing using the cart.
on โ26-08-2020 01:37 PM