on 05-06-2021 09:56 PM
I have, for the first time used Sendle to post a parcel. I couldn’t be more disappointed and frustrated.
I delivered it to the depot a week ago, and still it has not be collected. Sendle say that they are following it up, but nothing has happened.
I hope I can retrieve it from the depot and post it express for the person awaiting it.
I will never use this service again, and advise everyone to be cautious of their promises.
on 05-06-2021 10:20 PM
Sendle is a broker and doesn't have depots, much less post items.
Maybe read up on them.
on 07-06-2021 08:11 PM
I hear you, I've found using Sendle a big struggle, and usually resort to using Auspost. I think you have more success getting the parcel collected from your home than from one of their drop off locations.
07-06-2021 08:15 PM - edited 07-06-2021 08:16 PM
Sendle has long since had a very bad reputation, and as Dave said they are not carriers but brokers so you are never sure how/if/when your item is gong to be delivered.
I hit the back button if I see Sendle mentioned, but that's just me
on 07-06-2021 08:18 PM
Sendle is the parcel service that directs the courier company to collect the parcel from the drop off location (or the seller's home), and onforward it to the buyer.