Suspended account

WOW!!!! I can not believe the total disregard eBay has for their sellers.

 

Firstly I have been selling on eBay for a number of years now and use it to supplement my income. I have sold countless items and pay well in-excess of $1000 per month in eBay fees.

 

Anyway several days ago I had an account locked, no problem I thought and went through to reset password protocols to unlock my account. The only explanation given was surspisious activity.

 

A day later another account was locked then got suspended indefinitely. It was an account I hardly used so let it slide.

 

The same day my main account was locked, so I rang eBay and asked them why. They told me suspicious activity but wouldn't elaborate and unlocked my account.

 

The next day my main account was suspended. I rang eBay again and they told me that they somehow linked my account with my ex's account (ex from 6 years ago) and that I needed to pay her overdue fees to get my account un-suspended. Well that didn't go down well and after some arguing they agreed to un-suspend my account.

 

Low and behold the following day my account is suspended again. NOT HAPPY JAN!!!!! I rang them again and this time they tell me they have an issue with one of my listings. No problem I say pull it down, I won't list like that again. But no they tell me I and my account are permanently banned from eBay. I ask to talk to the supervisor and go through the **bleep** all again but he tells me they can't reinstate my account because they can't contact the people who make decisions about banned accounts. WHAT!!!!!! COMMUNICATION BREAKDOWN.

 

Anyway to make things even worse just before my account was suspended I sold 3 items and have been payed for them but I can't access any shipping details to send the items to the buyers. I tell this to eBay and their response is well that's just to bad we can't give out that information.

 

Is this what eBay has come to?

I am left with no other choice but to setup fake accounts to sell my items.

 

Really some other conglomerate needs to setup a site just like eBay but with just a little more communication, they would make a killing.

 

Sellers are left with no customer support here as its all about the buyer and frankly because of this I see more frequently, scamming buyers trying new tactics to rip off us sellers.

 

F U eBay you have made an enemy of me.

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Re: Suspended account

About 5 years ago, Bidmate tried just that. Now they have about 50 sellers. You can hear crickets chirping in their foyer!
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Re: Suspended account

I can only assume there is more to it as well but they arn't telling me. Although I was thinking today maybe it's because I've been at a new house and therefore a different ip address. (been house sitting for 2 weeks). But if this is the problem then why not tell me? Anyway as far as I can see eBay has a bunch of people in a dark room somwhere who make decisions about people in the real world. These people have no clue of reality and from what the supervisor told me he can't even talk to them so what hope do any of us have if there a real issue.

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