eBay issuing incorrect seller monthly invoices, GST on postage not stated

This effects sellers who are GST registered and buying postage using eBay labels. The eBay seller monthly invoices are not correct.

GST is being charged on postage for GST exempt sellers - and not stated GST is inclusive. eBay started billing seller fees GST from the 1/07/2018.

 

eBay postage is itemised on invoice as "Shipping fees disbursed".

 

If you have an ABN and are GST registered you can provide your ABN to eBay and you will be exempt from GST on seller fees.

 

However, the GST is still charged on eBay postage. eBay needs to remove GST from the shipping fees disbursed or explicity state that this item includes GST. This is necessary so sellers can claim GST on their BAS returns.

 

On an item's print postage page underneath price in small print it states "All prices quoted are inclusive of GST." It is also stated postage charged is GST inclusive on the help page here: https://sellercentre.ebay.com.au/ebay-for-business/ebay-postage-labels. eBay chat support were unaware of this and required screenshots.

 

I have contacted eBay support three times and they are completely confused on the issue. They have told me to contact Australia Post even though eBay is the biller. I asked them to forward my inquiry to their experts. They have not replied to my last two emails. I am not hopeful of getting an adequate response from eBay, but maybe one of the the moderaters for this board will take note.

 

I will next contact Australia Post and report eBay's issuance of incorrect tax invoices to the Australian Tax Office.

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Re: eBay issuing incorrect seller monthly invoices, GST on postage not stated

I don't think, any of you, actually looked where the invoices are from. They are from :
eBay Marketplaces GmbH
Helvetiastrasse 15/17
3005 Bern
Switzerland

 

Being a company registered overseas they cannot charge or provide invoices with GST as they are not registered in Australia. They have an ABN but as a foreign office.
So, even if they buy labels from Au Post with GST they cannot invoice with GST.

EBay cannot charge GST, all the invoices from eBay have GST $0

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Re: eBay issuing incorrect seller monthly invoices, GST on postage not stated

 What a load of frog stuff. eBay charge GST and show it in all payments/store subscriptions.

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