I have updated my account and bank details on ebay on 1st Oct. And ebay send me a suspension review request on 2nd Oct. Since then until today, already 10 days passed, I haven't got any payout from ebay and they advise still under suspension review. I just wonder, It stated normally take 2-3 business days for reveiw. How come it take so long time for this account review and my sales drop at least 50% since this suspensiono review. I tried to ask the customer and payment management team. They just told me to wait only. nothing can do on my side. And I have received a few customer's message saying that they tried to pay the order but can't go through. It must be something wrong with my new account with ebay. But I asked ebay customer team they just told me everything is fine. Because I used ebay for a few years. never happen this payment issue before, just after i updated my account and bank details on 1st Oct, I received a few customer's complaining about the payment error issues. I don't know what happen.. And my bank account is fine, I just double check with my bank. Anyone has the same situation before and does any one can tell me what I can to do at this stage?
Thanks
