on 01-12-2016 02:22 AM
Hi can someone tell me how to retrieve buyer's phone number after invoice is paid?
I know phone number is on the invoice but after it is paid ebay hides the phone number from "order details" and it's no way to be found... I need the number to make booking with the courier compnay....
can someone help??
on 01-12-2016 12:43 PM
on 01-12-2016 12:48 PM
Just to repeat: ebay allows you to access a buyers phone number using FIND CONTACT INFORMATION
http://www.ebay.com.au/sch/ebayadvsearch?_sofindtype=9
on 01-12-2016 01:55 PM
I have just checked on a couple of my ids and when I click on the dollar sign in SM the buyer details show including the phone number. It is even there on transactions I have archived.
Of course buyers can choose not to have their phone number displayed but I find it rare and as stated (twice) you can get it through advanced search.
on 01-12-2016 02:03 PM
If you're registered for C&S & it's linked to ebay...process the item as normal.
Use any type of postage as you're not going to complete the payment for the label.
When you've got the item in the C&S cart you should be able to see the phone number before you have to pay for the label.
Then when you've got the phone number - delete the label before payment
I just checked a transaction that I've got in my C&S cart & the phone number is there.
on 01-12-2016 02:16 PM
sigh.... why go to all that trouble, when ebay just give you the number for free?