on 27-06-2017 01:18 PM
Just sent this to ebay as it seems to be a problem they have forgotten about ... When is ebay going to update the postage details on their site PLEASE? I put signature on and still ONLY SHOWS AS STANDARD POSTAGE on my listings. Customers need to double click to see the details, but doubt anyone would do that as standard postage shows clearly on my page. Austpost do insure parcels that costs me extra and still ebay has NO WHERE I can put that on my listing. Please let me know why this has not been fixed with the improved ebay site. I should not have to put it in my description each time to hope buyers read it. thanks and please reply.
on 27-06-2017 04:10 PM
There are already so many problems with the list of posting options this is just one more to add to the list. For example, a couple that affect me are the new 1kg satchel is not listed, and at least one of the options you can choose (can't recall the exact words), you get told that it is not a valid option if you are stupid enough to choose it (so why is it still listed????)
on 27-06-2017 05:00 PM
Not to mention that they haven't managed to update calculated eBay satchel prices since the last increase in October last year
on 28-06-2017 12:04 AM
@egglesdtp wrote:There are already so many problems with the list of posting options this is just one more to add to the list. For example, a couple that affect me are the new 1kg satchel is not listed, and at least one of the options you can choose (can't recall the exact words), you get told that it is not a valid option if you are stupid enough to choose it (so why is it still listed????)
I do believe it's the parcel post + tracking option that tells you it no longer exists and to choose something else. I get the warning up, but it still lets you list with that option. I list with that because I am offering parcel post with tracking.
on 28-06-2017 04:59 AM
on 28-06-2017 05:52 AM
on 28-06-2017 09:48 AM
also have never added 1kg express satchels which have been around for 18 months at least. i routinely contact them and tell them about it but they couldn't care less.
on 28-06-2017 11:23 AM
It's pretty simple for eBay in that they don't want anything on the site were sellers could have cheaper postage
options.
That's why they wont put the 1kg option in place as that would cost less than the 3kg option,(so eBay would
would lose out on the extra FVF's on the postage).
That's also why letter rate isn't put up as an option,(they prefer that sellers send via a 500 gram satchel or
a 3kg satchel if it's a bit bigger).
The more sellers they can keep in the dark and away from cheaper postage the more money they will
make on FVF's on postage.
It's only about money for them,
on 28-06-2017 07:01 PM
sorry - i may have misinterpreted - but i thought the OP was referring to the postage option that they're using not being present in the drop-down menu of postage options to display on their listing? if not, i apologise.
on 29-06-2017 11:29 PM
Here is my reply from ebay... ''please know that eBay will launch the New Seller Hub which there will be a lot of changes that the sellers will profit. For the mean time, you can include in your Item Description that you're offering a postage service with signature if you want buyers to be notified.
I apologise that we only have minimal way to resolve your concern. Rest assured that we will take note of this. Your a valuable member here on eBay and your opinion matters''
in otherwords ebay intend doing nothing so a site problem does not matter as it is just my opinion. Oh well, tried anyway