on โ14-05-2014 07:59 AM
I have had buyers who have false shipping addresses. I send the shipping quote via invoice and when it comes to shipping the item the address is actually a completely different country where shipping is usually higher. I refunded a recent buyer's payment because of this and they gave me negative feedback. The quote was for the US and the shipping address was near Germany and about $10 more in postage,
on โ21-05-2014 10:24 PM
all I can add is:
slr - Single Lens Reflex
on โ21-05-2014 11:27 PM
and your question is?
on โ22-05-2014 05:42 AM
on โ22-05-2014 09:04 AM
@k1ooo-slr-sales wrote:all I can add is:
slr - Single Lens Reflex
slr - Self Loading Rifle. Yeah, nothing confusing about acronyms.
on โ22-05-2014 09:20 AM
short answer is
If you have stated in correspondnce that shipping quote is to US you can appeal to ebay to remove any fb referring to shipping cost as the evidence is there.
on โ22-05-2014 06:29 PM
@gkam2 wrote:
@k1ooo-slr-sales wrote:all I can add is:
slr - Single Lens Reflex
slr - Self Loading Rifle. Yeah, nothing confusing about acronyms.
k1000 slr is a camera. I don't think the rifle has a k1000 prefix. So it is useful to apply acronyms in context.
โ22-05-2014 09:16 PM - edited โ22-05-2014 09:16 PM
@yearningsforyesteryear wrote:I have had buyers who have false shipping addresses. I send the shipping quote via invoice and when it comes to shipping the item the address is actually a completely different country where shipping is usually higher. I refunded a recent buyer's payment because of this and they gave me negative feedback. The quote was for the US and the shipping address was near Germany and about $10 more in postage,
***Disclaimer** I'm not an eBay staff member, and I could be wrong...
-But- I was always given to believe that someone can not pay unless they have been invoiced for shipping to their postal address. By which I mean, if you send an invoice, the ship-to location appears on the order details before you click to send it, and so if a buyer then clicks 'Pay Now' and changes the ship-to address to a completely different location / country, they no longer have a postage quote (unless one was specified in the listing to that destination) and should not be able to pay.
If I'm right, then I would just advise to double-check the order details before you issue an invoice, if I'm wrong, then I can only advise to contact eBay about the issue (members changing delivery addresses and still being able to pay when they have not actually received a shipping quote / invoice for their postal address), which you can do via the Customer Support tab > Contact eBay.
on โ22-05-2014 09:27 PM
you gave them a positive fb for quick payment, without noticing that the shipping address was Belarus and not USA? why