on 14-05-2014 07:59 AM
I have had buyers who have false shipping addresses. I send the shipping quote via invoice and when it comes to shipping the item the address is actually a completely different country where shipping is usually higher. I refunded a recent buyer's payment because of this and they gave me negative feedback. The quote was for the US and the shipping address was near Germany and about $10 more in postage,
on 14-05-2014 10:16 AM
on 14-05-2014 10:57 AM
Look at the listing in question first: seller clearly shows different postage rates to different countries: ~$40 for USA, ~$57 for Belarus (not really near Germany, part of former USSR).
OP: did you discuss situation with the buyer, ie: demanding extra payment for postage? IMHO negative feedback is not justified, try discussing it with Ebay. (Good luck with that)
on 21-05-2014 05:55 PM
on 21-05-2014 06:01 PM
oh oh
on 21-05-2014 06:03 PM
on 21-05-2014 06:23 PM
@yearningsforyesteryear wrote:
I didn't want a pedestrian reply, but rather from someone who is actually part of ebay staff. People's opinions are nothing but that. Sorry I wasted my time here. So what if I got the location inaccurate. I already said that the quote I gave to the buyer was to a USA address. When he/she paid the shipping address was Belarus. The buyer paid for shipping to the USA. Please in future address the issue or leave advice to those who know what a query is about. If you are going to use acronyms, explain what you mean. I won't post any more queries on here anymore for pseudo experts to 'resolve'
So you should be. And ours.
These boards are member to member, as clearly specified at the top. So by posting here you were asking for advice/opinions from other members.
if you want to contact eBay, try contacting eBay. 'Customer Support' at the top of every page.
on 21-05-2014 06:24 PM
If you want an answer from eBay you should contact them. This is a forum for members, eBay just about never answer anything on here so don't hold your breath!
21-05-2014 09:55 PM - edited 21-05-2014 09:57 PM
@yearningsforyesteryear wrote:
I didn't want a pedestrian reply, but rather from someone who is actually part of ebay staff. People's opinions are nothing but that. Sorry I wasted my time here. So what if I got the location inaccurate. I already said that the quote I gave to the buyer was to a USA address. When he/she paid the shipping address was Belarus. The buyer paid for shipping to the USA. Please in future address the issue or leave advice to those who know what a query is about. If you are going to use acronyms, explain what you mean. I won't post any more queries on here anymore for pseudo experts to 'resolve'
I'll help you:
USA - United States of America
USSR - Union of Soviet Socialist Republics
OP - Opening Post or Opening Poster depending on the context
IMHO - In My Humble Opinion
Cheers, LOL
edit: LOL - Lots Of Laughs
on 21-05-2014 10:15 PM
You have such a way with words, sir.
i am almost speechless. And definitely acronymless.