Can't Change User ID

[tcrazer]

been trying to change my User ID but i keep going into a loop. every time i click edit, it takes me to the confirm password page then required to enter a captcha but after that it just brings me right back to the home page.  Going back to edit user ID just does the same thing like a loop. Anyone know what the cause is?

[imastawka]

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@tcrazer wrote:

been trying to change my User ID but i keep going into a loop. every time i click edit, it takes me to the confirm password page then required to enter a captcha but after that it just brings me right back to the home page.  Going back to edit user ID just does the same thing like a loop. Anyone know what the cause is?

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?? 

I don't understand this bit

Have you tried logging out and then in again?

[tcrazer]

yes. i've tried logging out and logging in. the captcha thing is where they require you to enter a random 6 string number as verification. i've never had this problem before

[imastawka]

Ah, I get it now.

So they know you're a real person, not a robot  hahahaha

Sorry....I've got nuthin'

Hope someone else may be able to help.

Good luck.

[enigmabear]

Have you tried cleraing your browser history/cache/cookies and such?

Possible it is stuck in a sign in loop type pattern

[go-tazz]

Try changing to a different browser and try again (Firefox and Google Chrome work better than Internet Explorer

when using eBay so could be a browser specific issue).

Microsoft Edge has had similar issues in the past and can freeze if using it for eBay.