Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

cant ring ebay

Ebay restricted my account due to a sign in issue, i have tried multiple times to ring ebay, they keep hanging up. When i request them to call me the phone rings and then hangs up. What is going on, how do i get in contact with them? I cant buy anyth...

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  • 97 Views
  • 4 replies
  • 0 Helpful

Online Certificate and safe delivery

HiI brought a few gem stones; they have an online certificate.How can I access my certifier's & download them? AND These items being tiny, how can delivery ensure & made to me in hand. Thanks,ND

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  • 64 Views
  • 3 replies
  • 0 Helpful

Glitch inhibiting me from placing a bid

So, I.m trying to bid on an item and the item page keeps glitching in and out and stopping me from making a bid, The time schedule lead me to think it finished this morning bit after it expired it all went pear-shaped, and added another 8 hours onto ...

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  • 77 Views
  • 2 replies
  • 0 Helpful

Error on One time Payment for Seller Fees

I have been trying to make a pyament on my seller account and an error message appears as per attached referring to excessive payments. Chatted online with rep who had no idea and said just make payment via credit card. Not what I wanted to do as I h...

Resolved! eBay Global Shipping marks items delivered before they are delivered

Anyone else is having the same problem? In "my eBay" tracking incorrectly shows item as delivered to my PO Box and that I signed for it. Australia Post has no record of the parcel and informes that it would not accept anything directly from FedEx or ...

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  • 3405 Views
  • 45 replies
  • 3 Helpful

eBay Plus didn't auto renew?

Hey all, Has anyone had any issues with eBay not auto-renewing their $4.99 a month PLUS membership? I just noticed that for whatever reason it didn't auto renew last month. Wasn't an issue to re-sign up for it, but i wonder what went wrong and why it...

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  • 143 Views
  • 0 replies
  • 0 Helpful

Fake Email

I received an email from this address about my account. eBayoLMR_Support I expect it to be fake, but just want to double check if anyone else got one like this.

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  • 65 Views
  • 2 replies
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Will not ship to my address

I'm from NZ and want to purchase someting from AUS.I cannot purchase the item because it states the seller will not ship to my address.I have contacted the seller and he states he ships worldwide and it also states this on his listing.Does anyone kno...

Ebay payout glitch

i have not recieved a payout since july 9th 2022 my account was suspended 4 weeks after the payout glitch started i am losing 12000 per month and long standing customers. I have contacted you dozens of time and had no information. i am a 12 year loya...

Resolved! Weird search result numbers

Searches not displaying every product related to my request.The search in question for "sheet music" it says there is 18,000 used items and over 1,000+ not specified in "all categories" but when option is selected to only used & unspecified, it then ...