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Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Payment

First time seller, I listed an item, now trying to sync with payonare but my country is locked... Can't work out how to change this? I changed my details already in ebay account settings but it's not transferring over. Is this because I created the a...

User avatar by • Community Member
  • 330 Views
  • 1 replies
  • 0 Helpful

Listing items issue

I sell clothing. In the past 10 days when I enter the item information it keeps dropping off and I have to enter again. For example I enter the colour red then say the size, then the size appears but red has gone. Then I add red and the size drops of...

I can't seem to read a downloaded CSV file.

I have tried to download my seller report but it comes up as a CSV file and I can not make head or tail of it.It has been quite a while since I have sold on eBay and there are many things that have changed.I'm trying to get my head around it but at a...

User avatar by • Community Member
  • 232 Views
  • 2 replies
  • 0 Helpful

eBay website crashing a lot on Chrome

I have been having a difficult time using eBay recently on the Chrome browser for Windows.The site appears to be running a lot slower, and has been completely freezing or just crashing quite often for me.I was just wondering if anyone else has been e...

User avatar by • Community Member
  • 337 Views
  • 5 replies
  • 0 Helpful

ebay Search engine only bringing up limited numbers of items

Hi all, has anyone noticed in last 24 hrs that when searching for items its only giving a very small number of results ?? my example is "Athearn Ho Scale" this should normally bring up thousands of items globally but only giving 1183 today!! And the ...

User avatar by • Community Member
  • 1030 Views
  • 14 replies
  • 0 Helpful

Paid for an item but EBay says it is unpaid.

Hi guys,I am experiencing an issue with EBay where I've already paid for an item I won from an auction however when I check back on Ebay a few moments later.. it tells me the item has not been paid.I've paid for the item like 3 times now. I have imag...

Resolved! Email address

Good morning. I am in Ireland. Somebody in Australia has been using my email address as an EBay Australia customer for the last 2 months. I have been receiving dozens of emails from EBay Australia when this person purchases something. I have this per...

User avatar by • Community Member
  • 591 Views
  • 5 replies
  • 0 Helpful

Click and collect messages

I keep getting two sets of Click & Collect reminders which I should not be getting. One is from an item I bought along with another item from the same seller, both of which I received in one package.The other is from a purchase which was cancelled by...

User avatar by • Community Member
  • 142 Views
  • 1 replies
  • 0 Helpful

eBay Purchase Page: Item sent icon, feedback given icon, and feedback received icon, gone, WHY????

With the icons removed: item sent, feedback given, feedback received. makes it hard to navigate my purchase history. At the moment I have 6 sellers sending at the same time, with received items in between. Before, I could look at purchase history ico...

User avatar by • Not applicable
  • 1012 Views
  • 15 replies
  • 4 Helpful

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