Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Resolved! Item titles in the store is being repeated twice

As you can see all the item titles are repeating. When clicked on the it seems alright. It is also good on Ebay android app.. Seem like a glitch. I tried ending and relisting with hope that it might fix automatically... Found it doesn't work. Are any...

Screenshot 2023-05-12 200905.png

Compliance Restriction - Please Help

Hi guys, need some advice and guidance on this issue... Two weeks ago, my eBay account got restricted due to a "compliance" issue.. I was asked for my verification documents showing name and address.. i submitted those.. waited a couple of days, no ...

User avatar by Community Member
  • 659 Views
  • 5 replies
  • 0 Helpful

scanning tracking

3 May 2023. Tracking scanner worked on Monday and today it won't scan, anything, on both phones. I have to enter them manually. Why? Or, is there, typically ebay style, no answer. I hope this gets fixed quickly because entering manually is very time ...

INCORRECT INVOICE GENERATED BY EBAY

Sale yesterday for 13 items totalling $200.89 & amended postage to $6.00.Selected Send Invoice- This invoice issued for $722.00 plus $108.00 Postage, Total $830.00 instead of $206.89.On further investigation the falsely generated invoice includes cha...

User avatar by Not applicable
  • 130 Views
  • 1 replies
  • 0 Helpful

Packing Slip Image is Distorted

When a packing slip includes images of items sold, the images are always squished out of shape into a square. The only images that print correctly are square images. Images with different horizontal and vertical sizes are horribly reshaped. I reporte...

Error on email saved

Hi, Help.... I have accidently saved my email in Ebay account incorrectly. I saved the information without the ( .au ) at end of email. I clicked save password on my computer, but now I've realized I can't fix it.

User avatar by Community Member
  • 116 Views
  • 1 replies
  • 0 Helpful

EBay appears to have a coding error see example below

For years I have regularly searched for "Ziera" in women's shoes. When I click on page 2 it defaults to" Sierra". It actually puts that word in the search at the top of my page. This gives results such as automobile parts as well as another brand of ...

User avatar by Community Member
  • 187 Views
  • 4 replies
  • 0 Helpful

Technical glitches when listing, using sell similar feature and revising listings

For 2 days I've had trouble completing listings, using the sell similar feature and revising listings. I can enter in information up to a point, usually through entering in my description, but when I enter in price or shipping information I get bounc...

User avatar by Community Member
  • 491 Views
  • 9 replies
  • 0 Helpful

eBay Sites Link

Anyone have a reason why the link for eBay Sites is no longer accessible? Not working here, on UK, USA and doesn't even come up as an option on dot ca (Canada). Now unable to respond to a message of a UK user. Strange thing to disable. -Lotzofuniqueg...