When paying for an item on ebay

[jamo_2764]

Hello Folks

Whenever I go to pay for something on EBay, it processes the Ebay Card Payment OK, but the "Confirm and pay" button is all greyed out and you can't go any further. 

Is this a known issue? Does anyone know when it will be rectified?

[twyngwyn]

are you on the app? If so, use a computer.....

[padi*0409]

I bought an item with Paypal a couple of days ago without any problems.

As Twyn said, if you're using the app either go to the full site on your phone or use a computer.

[jamo_2764]

I was using the PC when I got the error

I tried clearing the Cache & History & tried 3 different Web Browsers

Still nothing 

[jamo_2764]

It was the PC that I was having the issue with 

[padi*0409]

Did you reboot your computer after clearing cache and cookies ?

Or do you have any unpaid items outstanding ?

[jamo_2764]

No there is nothing outstanding, in fact I have credit left over from another card

I even tried another PC no luck 

[jamo_2764]

Sure did. Still no luck 

[laht-3322]

Hi, I have the same issue since yesterday, once I apply my gift card to ebay order total is $0.00 covered by the gift card balance but the "Confirm and pay" button is greyed out and won't allow me to go through with the purchase. Will never use eBay giftcard ever again..

[eburtonlab]

Make sure your payment method and address are valid. When I select a valid payment method, the "confirm and pay" button turns blue.

Make sure the item is still available and hasn't sold or been removed.

Try another payment method.

Try another seller.