Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

2-step verification using text

I am unable to set up 2-step verification using text? I keep getting the prompt, "We ran into a problem. Please try again later". I've been trying for days. I don't want to use Google or FB and share my data with them!

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User avatar by Community Member
  • 329 Views
  • 3 replies
  • 0 Helpful

Is afterpay no longer an option

Hey there Just wondering if anyone is having problems with checking out with afterpay? Having a read of past posts, this isn't the first time the payment option had dropped off but wanted to know if everyone was having the same issue

Checkout problem

HI Hi, I am in Australia and have 2 items in my cart. I did a Google search and was directed to the ebay Canada site. I purchased 2 items and went to pay but only the two Aust site items appeared. OK so I paid them, closed ebay and reopend it. Now sh...

User avatar by Community Member
  • 736 Views
  • 8 replies
  • 0 Helpful

Afterpay

Is it only me or has everyone have the same issue Afterpay has disappeared from all of eBay wanted to make a purchase but Afterpay is not available across all of eBay guess I won’t purchase through eBay

User avatar by Community Member
  • 568 Views
  • 9 replies
  • 1 Helpful

Afterpay

Is there a problem with paying with afterpay the payment option is greyed out

User avatar by Community Member
  • 412 Views
  • 6 replies
  • 0 Helpful

Resolved! I'm not able to send invoices or answer messages

I've been trying to send invoices to my buyers this morning and each time it comes as 'try again later'.The same happens when I've been trying to answer questions - shows 'error' and page can't be found. Never happened before - is it just my site or ...

User avatar by Community Member
  • 272 Views
  • 4 replies
  • 0 Helpful

EBay trouble shooting

Hi I can’t print out my label to post parcel and post office can’t print it out or scan QR code so not sure what to do to send parcel as post office couldn’t help me ?

User avatar by Community Member
  • 219 Views
  • 1 replies
  • 0 Helpful

Australia Post linked account not uploading tracking numbers

Only since 3 days ago, the the tracking numbers have stopped automatically loading from my linked Australia Postage account. They buyer details still download into the Australia Post portal so I can create labels, but the tracking number won't automa...

Resolved! Current purchases problem

My current outstanding purchases are now joined by ALL my purchases (pages of them), I still have "hide purchases" but can no longer only show my current purchases.Please look into this glitch

User avatar by Community Member
  • 643 Views
  • 6 replies
  • 0 Helpful

How to edit a sender name

My personal information has been edited into English names, but when I print the label, it will display Chinese. Can I modify it there? Thank you.

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User avatar by Community Member
  • 206 Views
  • 1 replies
  • 0 Helpful

Checkout issue

I have won an auction from USA a few days ago shipping by ebay International. The cost to ship looks way too much so I asked the seller to revise the listing for less expensive domestic US shipping which would lower the overall cost for international...

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EBay Australia check out issue

Is anyone else have trouble paying for items purchased from the USA in Australia? I can’t pay for items won because each time I attempt to pay, it says “Check out Error” and “something went wrong. Please try to check out again”. I have called eBay an...

Discount on invoice

Combining multipel order in one invoice: I put a discount amount in and it always shows:Invalid discount amount. Please enter a discount less than AU $0.00 (postage + sales tax).I would like to discount the invoice by $0.25.Why doesn't it allow me to...