Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Annoying Pink colour next to my eBay name

I am a bloke that sells bloke stuff and having eBay putting a PINK with my initial next to my shop name is just WRONG and visually insulting and offensive. It doesn’t portray me or my shop in a good way. I cannot find a way to change this myself. I h...

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Hopless.

I have been trying to speak to a human being to solve a major problem, but all I get is a virtual assistant that can only answer 5 F.A.Q.,s.

User avatar by Community Member
  • 1166 Views
  • 15 replies
  • 0 Helpful

Resolved! listing tool

I don't have the option for advanced listing tools I just have the basic listing tool.

User avatar by Community Member
  • 422 Views
  • 3 replies
  • 0 Helpful

sold items reappearing in my listing again

Why have my sold items reappear in my listings again. It has now happened 7 times and each time I have had to cancel the order. As a result my performance level has dropped.Does anyone know how I can resolve this issue

User avatar by Community Member
  • 248 Views
  • 0 replies
  • 0 Helpful

Half of my store listings are missing

Not really sure what's happening, usually if there is items missing in the storefront they show up when I click into see all items or if I search my store in the app. Currently I have 1563 items listed and it's only showing me 838 listings no matter ...

check out page loading problem

Lastly - any time pressing "Buy it Now" button the "Check out" page going to endless reloads loops. Use Linux Firefox browser. That was no issue previously.

User avatar by Community Member
  • 345 Views
  • 2 replies
  • 0 Helpful

Payouts on hold

Hi. 3 days ago I have updated my account for payouts as ebay have put my payouts on hold .has anyone else had this problem this new year.?

User avatar by Not applicable
  • 632 Views
  • 5 replies
  • 0 Helpful

Paid for ebay plus but its not working

Hello everyone, I recently got ebay plus just so I could get some free postage on an item. I have used ebay plus many times without a problem in the past.It worked for the item I bought, but then the item defaulted to 'local pickup' a few days after ...

User avatar by Community Member
  • 826 Views
  • 4 replies
  • 0 Helpful

Associated wrong tracking number

I had several listings at once and posted them off in the one day. I incorrectly typed in a tracking number for one parcel, saved, realised my error, and changed it with the minute. When I attempted to add that number to the correct parcel for tracki...

duplicate and triple listing of items when searching a seller

There seems to be an issue with seller listings. I search various sellers site for postcards. Always there are items which come up more than once in the same search. It has been happening for some months and happens on nearly every site where there a...

User avatar by Community Member
  • 552 Views
  • 3 replies
  • 0 Helpful