Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Resolved! refund

I bought it on eBay and when I received the product I realized that this was not the same as what I had bought. I contacted the seller and we reached an agreement. The seller offered me a partial refund of my money, but he said I would need to close ...

Security measure challenge

A few days ago I started getting this message whenever I try to view my cart, or go to HELP. The "SOLVED" replies here (the one that worked is at the end of this post) are laughable. My browser (Vivaldi /Chrome) has been updated every few months, mos...

ebay challenge.jpg
User avatar by Community Member
  • 160 Views
  • 2 replies
  • 0 Helpful

eBay not checking their updated programs!

Although I like the new orders page (and print out my sales slip from it); the "print packing slip" and "print invoice" function now no longer work! Doesn't any independent person check eBay's program upgrades?

Resolved! ebay verify

I have been a member for many many years and today for the first time ever when i select an item to purchase I am taken to another page to verify who i am, I did not click on the link to verify, now cannot make a purchase on ebay, anybody having the ...

User avatar by Community Member
  • 105 Views
  • 1 replies
  • 0 Helpful

Combined postage in the app, Are eBay EVER going to align the app with the browser?

This has been going on for years now. every week I have to send the same message to numerous customers. Yes I combine postage. No you can't us the 'buy it now' function and send a request an invoice through the app. You need to use a PC for that. I h...

User avatar by Community Member
  • 144 Views
  • 1 replies
  • 0 Helpful

Where did my post go?

Today 11/02/23 I spent a fair amount to time posting a question about what to do when seller offers part refund then does not follow through.But I can't find it to see if I have any replies?

Ebay listing free delivery on ads for my products....WRONG.... how do speak to someone to fix this??

eBay listing free delivery on ads for my products....WRONG.... how do speak to someone to fix this??I have tried finding a contact number and the person I spoke to earlier wasn't interested and blamed google.. From Google:Google Ads CommunityHi Drop ...

Human Verification Every Few Clicks

Every time I am on Ebay, after a few product views or add items to cart I am getting Human verification prompts. Averaging about 30 seconds apart. If you don't want me to buy or sell on your platform. After my purchase history over the last 24 months...

User avatar by Community Member
  • 167 Views
  • 5 replies
  • 0 Helpful

Discount applied and copied DOES NOT WORK

I purchased 1 item in EBay on my Apple device. I clicked the discount and it copies to clipboard. Sounds good, but it doesn’t discount at the end of the transaction. This has happened several times and I’ve missed the discount. I’ve emailed the Selle...

User avatar by Community Member
  • 125 Views
  • 1 replies
  • 0 Helpful

My Ebay - Purchases

Just went to find an old order and I can't see anything prior to 2021. Why has this recently changed and how do I find these old orders?

User avatar by Community Member
  • 380 Views
  • 5 replies
  • 0 Helpful

postage issue

I am trying to list about 3 or 4 new items. Every time is create the listing and enter all relevant details when i get to the postage section i know im going through and selecting a relevant postage option, but then when i hit list the item, i keep g...

User avatar by Community Member
  • 98 Views
  • 1 replies
  • 0 Helpful