Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

PROBLEMS UP LOADING TRACKING ON ITEMS MAILED

SICK AND TIRED OF CONSTANTLY HAVING PROBLEMS TRYING TO UPLOAD TRACKING ON ITEMS THAT I HAVE MAILED. I HAVE BEEN SELLING WITH EBAY FOR OVER 20 + YEARS SO NOT A TOTAL NOVICE.THE PROBLEM IS THIS I CAN ENTER THE DETAILS IN EACH BOX BUT EITHER THE ENTER B...

Android Ebay App sign in error

Exception in CronetUrlRequest: net::ERR_CERT_AUTHORITY_INVALID, ErrorCode=11, InternalErrorCode=-202, Retryable=false Tried deleting the app, updating google play apps etc and clearing data and cache, reinstalling the app... several times now. So ove...

User avatar by Community Member
  • 305 Views
  • 3 replies
  • 0 Helpful

Safety Recall on item purchased through ebay

Ebay sent me a message: We take product safety very seriously. We’re reaching out to you because an item you purchased may have been recalled or pose a safety hazard. We recommend that you stop using this product. If you have questions about the item...

Can’t log in via Facebook ‘URL BLOCKED’

 I can’t log in to eBay like I usually would through my Facebook account. See screenshot here. This also occurred a couple days ago when trying on PC, Microsoft edge. is this maybe due to a security update by Facebook? Or miscommunication between the...

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User avatar by Community Member
  • 475 Views
  • 1 replies
  • 0 Helpful

can't verify bank account

hi, I haven't been on eBay for quite some time, I've come back on over the weekend and already sold an item. but I'm being told my money is being held as my account details need to be updated. I've tried over 40 times to verify my account. I've signe...

Stuck in Shopping Cart

I purchased an item and the seller sent me an invoice from PayPal in an email. I clicked on the link and paid from within PayPal. now the item is stuckin my shopping cart.

User avatar by Community Member
  • 558 Views
  • 13 replies
  • 0 Helpful

To help protect your account, we limit the number of items purchased by a single account at any one

When I check out the shopping cart, the system told me: To help protect your account, we limit the number of items purchased by a single account at any one time. This buying limit is temporary. You can come back soon and buy more items. Protect your ...

User avatar by Community Member
  • 251 Views
  • 3 replies
  • 0 Helpful

E-mail said item had sold but the item has not sold

Hi there, I got an email from eBay saying my item had sold and that I needed to add or update my bank details to receive payment. When I logged on the item had not sold. is there some kind of time lag? Have my account details been compromised? I chec...

User avatar by Not applicable
  • 209 Views
  • 4 replies
  • 0 Helpful

Refreshing bids

It takes a few goes of pressing not hidden on my bidding page before it finally appears, same thing happens when I refresh the browser. Couple of weeks ago it took a couple of attempts and now I can be pressing not hidden up to five times before it a...

User avatar by Community Member
  • 356 Views
  • 3 replies
  • 0 Helpful

Annoying Pink colour next to my eBay name

I am a bloke that sells bloke stuff and having eBay putting a PINK with my initial next to my shop name is just WRONG and visually insulting and offensive. It doesn’t portray me or my shop in a good way. I cannot find a way to change this myself. I h...

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