eBay Help
Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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When paying for an item on ebay

Hello Folks Whenever I go to pay for something on EBay, it processes the Ebay Card Payment OK, but the "Confirm and pay" button is all greyed out and you can't go any further. Is this a known issue? Does anyone know when it will be rectified?

User avatar by • Community Member
  • 596 Views
  • 10 replies
  • 0 Helpful

Search totally useless. No filters!

Since Tuesday my saved searches have been changed by Ebay and are now totally unuseable. I have had the same saved parameters for years, the main one being ~ category; sub category; recently listed; located in Oz;My initial search page has now change...

User avatar by • Community Member
  • 499 Views
  • 5 replies
  • 0 Helpful

Security Bumblebees

I'm sick and tired of having to send password and click Bumblebees and flowers every time I want to log on. At the same time I keep getting messages that I'm using "new device" which I'm not. All of this is completely useless, not something user can ...

User avatar by • Community Member
  • 475 Views
  • 9 replies
  • 0 Helpful

Resolved! Invoices to buyer not showing as sent on eBay …still shows Send Invoice .

Have recently sold two items with accepted offer to two different buyers. Sent invoices but eBay still showing ‘send invoice’. Thought I must have forgotten so sent again and still shows ‘send invoice ‘.Have messaged buyers with no response…not sure ...

Salvosstore not operational!

I’ve been trying to access the eBay Salvosstore with no success. Ive been in touch with the Salvos who tell me there is a technical issue with eBay. Im hoping by posting here eBay may be able to get onto it. The Salvos provide important services in t...

User avatar by • Community Member
  • 351 Views
  • 5 replies
  • 0 Helpful

invoicing issue

Hi, i am not sure i have selected thr right Board but i have an issue invoicing an order to apply postage discount.I have tried to find the invoice option within the app but apparently the app does not have this feature so i went to www.ebay.com.au B...

E-mail box problem

Hi,From February 2024 I cannot see any post in my "Sent" box. I have only the messages from others to me and their answers, but I couldn't see what I wrote to them. It makes all the correspondence unuseful, as I haven't the context of the situation t...

Can't sell world wide.

My listing has been seen in the USA and an Ebay member wants to buy. Because my account seems to be locked as Australia only he can't buy my item.I've spent days trying to find out how to change my account to world wide but to no avail.Are there any ...

User avatar by • Community Member
  • 291 Views
  • 6 replies
  • 0 Helpful

Payment System

I would like to place my own payment system into my online selling account as a means of cost savings to me as a seller, rather than have to pay the fees of Paypal, after pay etc. Is there any way of having my own payments system added onto the selli...

User avatar by • Community Member
  • 4696 Views
  • 21 replies
  • 0 Helpful

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