Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Paid for an item but EBay says it is unpaid.

Hi guys,I am experiencing an issue with EBay where I've already paid for an item I won from an auction however when I check back on Ebay a few moments later.. it tells me the item has not been paid.I've paid for the item like 3 times now. I have imag...

Resolved! Email address

Good morning. I am in Ireland. Somebody in Australia has been using my email address as an EBay Australia customer for the last 2 months. I have been receiving dozens of emails from EBay Australia when this person purchases something. I have this per...

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Click and collect messages

I keep getting two sets of Click & Collect reminders which I should not be getting. One is from an item I bought along with another item from the same seller, both of which I received in one package.The other is from a purchase which was cancelled by...

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eBay Purchase Page: Item sent icon, feedback given icon, and feedback received icon, gone, WHY????

With the icons removed: item sent, feedback given, feedback received. makes it hard to navigate my purchase history. At the moment I have 6 sellers sending at the same time, with received items in between. Before, I could look at purchase history ico...

Resolved! Problem with bid due to cancelled orders, but I have no cancelled orders

Anyone else encountering this? Bought some items earlier today but when bidding on something this afternoon (that I really wanted...) when went to place a bid in the last few minutes I was refused, with the message "You're unable to buy this item bec...

Resolved! Item titles in the store is being repeated twice

As you can see all the item titles are repeating. When clicked on the it seems alright. It is also good on Ebay android app.. Seem like a glitch. I tried ending and relisting with hope that it might fix automatically... Found it doesn't work. Are any...

Screenshot 2023-05-12 200905.png

Compliance Restriction - Please Help

Hi guys, need some advice and guidance on this issue... Two weeks ago, my eBay account got restricted due to a "compliance" issue.. I was asked for my verification documents showing name and address.. i submitted those.. waited a couple of days, no ...

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scanning tracking

3 May 2023. Tracking scanner worked on Monday and today it won't scan, anything, on both phones. I have to enter them manually. Why? Or, is there, typically ebay style, no answer. I hope this gets fixed quickly because entering manually is very time ...

INCORRECT INVOICE GENERATED BY EBAY

Sale yesterday for 13 items totalling $200.89 & amended postage to $6.00.Selected Send Invoice- This invoice issued for $722.00 plus $108.00 Postage, Total $830.00 instead of $206.89.On further investigation the falsely generated invoice includes cha...

Packing Slip Image is Distorted

When a packing slip includes images of items sold, the images are always squished out of shape into a square. The only images that print correctly are square images. Images with different horizontal and vertical sizes are horribly reshaped. I reporte...

Error on email saved

Hi, Help.... I have accidently saved my email in Ebay account incorrectly. I saved the information without the ( .au ) at end of email. I clicked save password on my computer, but now I've realized I can't fix it.

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