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Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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eBay broken AI - eBay lack of ability to inform /contact them to fix spam emails from sellers

So i reported a few items in "Slot car" that are definitely not slot cars. No physical person looked just an eBay broken AI - "This was reviewed by our AI system and it finds nothing wrong with the listing. Broken as. I also getting emails for a cert...

Resolved! No refund received on undelivered item

Ordered goods 28th June. Never received . EBay resolved and closed case said I would get a refund in 5 business days on 8th August.There is no way to reopen case.What do I do now, how do I get my refund.Money back guarantee is looking like an empty p...

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  • 5 replies
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Resolved! Ebay messages not sending all of a sudden

cant send messages to my buyer all of a sudden, it shows up with an error message. Tried both from mobile and on desktop. Might be a problem tomorrow on the day i was supposed to drop off my item to the buyer. Can't even tell if the buyer already rec...

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  • 7 replies
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Resolved! Pitney Bowes Tracking

I have an ebay purchaed item that Pitney Bowes tracking says was delivered to my home on Wednesday the 14th. Given I was home at the so called delivery time I am 100% sure it was not delivered to my home. I have contacted the US seller and they said ...

Hearing Aids item sold by seller. Return tracked and delivery verified, but seller denied return

The seller preferred contact by email and asked for a return and details of the Bank to pay the refund into, that was outside Ebay policy. Ebay cannot be contacted about this issue. By prolonging the return time window, has complicated my return thro...

Sale Event - Multiple Discount Tiers

Hi all, In the past I have run sale events with different discount tiers - 10% off , 15% off , 20% off etc. to get rid of older stock. For some reason the sale event now only allows one discount to be selected rather than being able to add multiple a...

Issue with a sale event in my Ebay Store

I have an ebay store and I wanted to move some items to 50% sale event that I created however they they are not discounted and this is what it says next to the item. How do I fix this issue? SKIPPED: In recent saleor SKIPPED: New item

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  • 425 Views
  • 2 replies
  • 0 Helpful

paid and posted

when i posted some items why from seller hub paid and posted can not see the detail

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  • 3 replies
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google refuses to connect

when i try to send a picture to a buyer when i post item it wont load the photo loads 90% then stops then error comes up google refuses to connect anyone know how to fix this

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