Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Resolved! Need to contact buyer

9 moths ago I sold a guitar. The buyer paid and I got the money. But now after all this time the buyer wants to pick it up. (originally he didn't know if he'd pick it up or receive by post). I tried repeatedly to get in touch with him so that I could...

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  • 788 Views
  • 24 replies
  • 0 Helpful

Ebay not letting me list

Hi Ebay, I've been trying to list an item this morning about 3 times now... when I have everything ready to go and press the 'list this item' button it will not do it. Additionally, it wipes fields that I've already filled in/uploaded, such as photos...

Proving I am human

I am logged into my account, happily browsing away, then I get a request to prove I'm humanI complete, and then I am let in. but no sooner than I am let in, I do a single click and another 'prove you're human screen appears, and I go through the same...

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Australian BSB account not recognized by ebay

Hello, I changed bank to another Australian bank a year ago, and when I tried to add my bank account details to the payment page ebay does not recognize the BSB number. I have called my bank, who said this was a new branch BSB number, so it may take ...

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  • 1773 Views
  • 18 replies
  • 0 Helpful

Resolved! How to stop ebay sending offers automatically, in bulk not 1 by 1

Hi all, is there a way to do this.? i was contacted from a interested buyer about an item that was discounted from $1700 to $540, the offer was sent automatically through eBay, not sure how such a discount come about. i checked my other items and i h...

Can't save changes when listing Simular items

Hi this has been happening to me since the last Edge updates. I can't alter anything that has been already listed. I also have problems when entering Tracking No:'s on the all orders Page, I've since been able to go into each order to enter them. The...

eBay broken AI - eBay lack of ability to inform /contact them to fix spam emails from sellers

So i reported a few items in "Slot car" that are definitely not slot cars. No physical person looked just an eBay broken AI - "This was reviewed by our AI system and it finds nothing wrong with the listing. Broken as. I also getting emails for a cert...

Resolved! No refund received on undelivered item

Ordered goods 28th June. Never received . EBay resolved and closed case said I would get a refund in 5 business days on 8th August.There is no way to reopen case.What do I do now, how do I get my refund.Money back guarantee is looking like an empty p...

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  • 302 Views
  • 5 replies
  • 0 Helpful

Resolved! Ebay messages not sending all of a sudden

cant send messages to my buyer all of a sudden, it shows up with an error message. Tried both from mobile and on desktop. Might be a problem tomorrow on the day i was supposed to drop off my item to the buyer. Can't even tell if the buyer already rec...

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  • 843 Views
  • 7 replies
  • 0 Helpful