Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Resolved! Oops, we had a technical hiccup

Hello, I ordered an item on 2 July 2023 with Est. delivery Mon 10 Jul - Fri 14 Jul. I contacted the seller on 7 July 2023 to ask why he had not posted the item as yet. He replied that "your item is going to dispatch next week as we have got ETA of ne...

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  • 348 Views
  • 13 replies
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Can't log in to Ebay

I "ll be surprised if this is something there is a solution to, but here goes... I have a steam driven computer at work that is running Windows 98SE. Not because I'm too cheap to replace it, but because I have a one off program on it which is essenti...

Ebay sign in.jpg
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  • 171 Views
  • 4 replies
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Postage

Hi There I have now over three hour tried to list several items, but the sell page refuse to accept the postage calculator settings. i AM NOT NEW TO EBAY AND HAVE NEVER SEEN THIS PROBLEM BEFORE. aRE YOU HAVING TECNICAL ISSUES?? Any clues??

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  • 1 replies
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Can’t refund my buyer

My buyer cancelled an order and she can't get a refund we have tried everything Ebay has said that it's because of a glitch in the system meanwhile my buyer has waited nine days and still no refund as a seller this is appalling. A glitch in the syste...

UX Bug - Unable to upload image within 2nd and subsequent messages within a 'returns' thread.

After receiving an incorrect part number on an order, I made a returns request with a seller and attached a couple of images with my initial returns request message. The seller then asked for a different photo of the part number on the label of the p...

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Incorrect seller address - how to correct?

I am currently selling an item on eBay. The item location isincorrectly shown as the Ashmore and Cartier Islands whichare an offshore Australian island group in the Indian Ocean.They are unpopulated and obviously giving potential buyersthe wrong impr...

Ebay Issue (Pardon our interruption...)

Hi all, I'm running into an issue I'm trying to get in contact with eBay via chat, and I keep getting an error Pardon our interruption...As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons thi...

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  • 156 Views
  • 2 replies
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Resolved! Afterpay option is unavailable

Afterpay option is not available for eligible items at the moment, it's simply not showing during checkout. It was working fine before, I made my last purchase just two weeks ago using Afterpay.

Ebay Load More Button Failing To Load

I am a buyer and I am having issue with the new load more button on ebay search results.It works for the first and second request then it fails to load anymore content.I have more than one browsers and have had the same issue on all 3.This is having ...

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  • 329 Views
  • 0 replies
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