Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Seller Active Listings is missing sale items

For the past week+ my Active listings is not showing some of my items. Its just one or two but its disconcerting as thats the one place i expect to see everything listed and active... of course. I can see all of them if i click a listing and then vie...

User avatar by Community Member
  • 96 Views
  • 2 replies
  • 0 Helpful

Return Label Not Loading

I received a damaged item and the seller agree to accept a return. Once I initiated the return and got a return ID, I got to the screen to print the return label and the screen kept spinning and never loaded anything. I tried the download and email b...

return label technical issue example.JPG

Restrictions on account not being removed

(Long post)eBay has put restrictions on my account for dropshipping more than a year ago, since then I have not dropshipped at all, however the restrictions have not been removed.When contacting customer support about the issue they tell me to follow...

User avatar by Community Member
  • 725 Views
  • 25 replies
  • 0 Helpful

Item stuck in Ebay warehouse

Hi I have an item I have purchased that seems to be stuck in a Ebay warehouse and hasn't moved in the last month. The address label given to the seller has this warehouse address on it and not my own in Australia. Does that seem right? Cheers

User avatar by Community Member
  • 250 Views
  • 14 replies
  • 0 Helpful

Unable to contact ebay online chat

Hi, i keep getting this message when i tried to contact eBay via chat option. Sorry, I'm having trouble connecting you with an agent. Please try again later. Is there any issue with my account? Thank you.

User avatar by Community Member
  • 528 Views
  • 8 replies
  • 0 Helpful

Resolved! Return item - can't access address label

I request a refund on an item, the seller has agreed and I received an email saying there's a return postage label available, but when I check the status of the refund I can't access the postage label and the status shows as if I've already sent it. ...

User avatar by Community Member
  • 250 Views
  • 2 replies
  • 1 Helpful

Payment History Download Wont Work

Every month I download the payment history for the 1st to the last day of the month and have done so for a long time. You put the dates in and press download and there is a slight variable wait until you get an email telling you it is ready to downlo...

User avatar by Community Member
  • 115 Views
  • 3 replies
  • 0 Helpful

Tracking Percentage errors

I have noticed that Ebay appears to be sending out incorrect data on the weekly percentage of orders that i have uploaded tracking forI have sold 30 items and they tell me there is one item i have not uploaded tracking for and this the percentage of ...

User avatar by Community Member
  • 222 Views
  • 8 replies
  • 0 Helpful

EBAY SHOWING MY PERSONAL INFO TO THE BUYERS IN THE RETURNS WITH FULL NAME

HELLO Everyone, I am really mad with ebay. Although my settings are showing my business name and address in the returns section of my account, the buyers are returning the items with labels showing my full name. I tried reporting this to ebay but the...

Ebay listing photos.

Photos on Ebay listings aren't loading. I can put the cursor over the blank boxes on the left and get the enlarged versions in the big box, but all the photo boxes are blank. It was working fine last night.

User avatar by Community Member
  • 77 Views
  • 1 replies
  • 0 Helpful