Cannot sign in - notification never received on my device

[pat_923337]

Dear eBay

I cannot sign in to my eBay account.

I have reset my password successfully but when I try to sign in again, I get “Sign-in initiated  We’ve sent a notification to your device” message but the notification is never received.

I am unable to get online help because I cannot sign in to my account.

Please help.

Yours faithfully

Patrick

[sandypebbles]

eBay do not read here, just other members 

Is the information in your account correct/up to date for the device the notification was suppose to have been sent to?

[papermoon.lady]

Have you looked at your spam folder, just in case?

[sugar249]

Spam folder, correct email address,  correct mobile number, the list goes on.

[pat_923337]

I have covered all those 

[sugar249]

Well then you need to talk to Ebay live chat, we are just Ebay users on this forum.   

[papermoon.lady]

Occasionally it happens. I never had problems with eBay, but sometimes when signing up to other sites where they send you an email to confirm your email address, I have waited and waited, looked in the spam folder, then I tried again... nothing.

[shoppingbag*]

You have to be signed in to post a message here, which you have done, so you must be signed in.

[sandypebbles]

Maybe talking about an account they use for buying/selling ? 

[imastawka]

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@shoppingbag* wrote:

You have to be signed in to post a message here, which you have done, so you must be signed in.

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Signing into the boards is another thing.

You still have to sign into ebay if you want to use your account.

And it works vice versa.

Both need a separate sign in.