eBay Help
Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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eBay Sites Link

Anyone have a reason why the link for eBay Sites is no longer accessible? Not working here, on UK, USA and doesn't even come up as an option on dot ca (Canada). Now unable to respond to a message of a UK user. Strange thing to disable. -Lotzofuniqueg...

purchases history changes

I am having the same problem (purchase History missing) yesterday it was normal today i have no purchase history on my pc. I still have watch list ect just no purchase, Ebay is asking "Share your thoughts on the new Purchase History',, any one know w...

Technical issue: Photos not downloading in ALL listed items

For a week or so now, tapping on photos in the eBay app doesn’t bring up the photo up. Happening across many items. Example. search for vases, brings up list. tap on item of interest. Horizontal photo scroll and listing details appear. Tap on photo. ...

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  • 3 replies
  • 0 Helpful

Security

Hi all I try to chat with ebay bat my account on hold.I need number to call i am from IsraelTnx

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  • 1 replies
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Resolved! 2 factor authentication help

I have been trying to set up 2FA but it keeps saying there is 'an error, please try again'. it has been doing this from the desktop website for several days. I don't use the app. any thoughts? anyone i can contact?

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  • 292 Views
  • 3 replies
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Resolved! Auction auto relisted, but a customer says they've won and it's in their cart

Hello, advice on how to proceed would be appreciated. I hope it's the right Board.. I'm the seller in this case - an auction finished without bids and auto relisted. Now there is a bid on the new listing. Customer has contacted me because they've bid...

Store not showing and Feedback not showing

Hello all, Noticed today that my feedbacks are not showing nor are our items in our store despite all listings being fine. Has anyone else encountered this before? We do know that there can be maintenance on the site usually on the Friday however tho...

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  • 151 Views
  • 2 replies
  • 0 Helpful

Fees

Hi just wondering where the customer service phone number or email is? I got charged $27 in fees for an item that sold for $7.95 under the label it was a promotion charge. I’ve never signed up for promotions. I also wonder how you can be charged $27 ...

eBay item number:275511336913

Hi I tried to buy this eBay item number:275511336913, states in listing discount code CARZIP , exp on 30/03, and it does not work, trys to state another code of less discount, i like to know what's going on, thank you,

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  • 185 Views
  • 3 replies
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Resolved! A refund that is not a refund

I have recently had to return some garage remotes that despite careful checking at the time are not compatible with my unit. Checking the Sellers website they sent the wrong units. When I sent them back they have processed a refund through ebay (mayb...

User avatar by • Community Member
  • 192 Views
  • 6 replies
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